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Customer Acquisition & Retention

An online store is a fruitless endeavor if nobody buys its products. Read our posts on attracting ecommerce customers and encouraging them to return.

How to Write a “Thank You” Email That Keeps Customers Coming Back
Customer Acquisition & Retention

How to Write a “Thank You” Email That Keeps Customers Coming Back

Check out our reasons why it's important to write a “thank you for your purchase” email, and tips for crafting an email that helps your business thrive…

Volusion Staff
How to Master Ecommerce Social Proof to Increase Conversions
Customer Acquisition & Retention

How to Master Ecommerce Social Proof to Increase Conversions

Social proof can boost conversion rates from 2-3% to over 10%. Read on to find out how to leverage social proof to increase your conversions…

Jeremy Moser
5 Ways Ecommerce Businesses Can Make Customers Feel Special
Customer Acquisition & Retention

5 Ways Ecommerce Businesses Can Make Customers Feel Special

Here are some of our favorite initiatives ecommerce businesses are focusing on to cultivate customer and brand loyalty…

Deborah Sweeney
How to Leverage Your Ecommerce Reviews
Customer Acquisition & Retention

How to Leverage Your Ecommerce Reviews

Customers are reviewing your business—but what next? Check out our suggestions for using positive (and negative) reviews to your advantage.…

Elisabeth Newell
How to Connect With Millennial Shoppers
Customer Acquisition & Retention

How to Connect With Millennial Shoppers

Millennials make up 25% of the US population and have over $600 billion in annual spending power. Learn the best ways to connect with this valuable group of consumers…

Max Woolf
How to Improve Your Customer Service on a Budget
Customer Acquisition & Retention

How to Improve Your Customer Service on a Budget

Here’s how to implement great customer service without drastically impacting your budget…

Eric Goldschein
Get More Customers to Your Ecommerce Website with These 8 Tips
Customer Acquisition & Retention

Get More Customers to Your Ecommerce Website with These 8 Tips

Want to make sure your online store is set up for success? Check out these tips to attract and retain site visitors…

Kevin Payne
Step Up Your Ecommerce Marketing With Chatbots
Customer Acquisition & Retention

Step Up Your Ecommerce Marketing With Chatbots

Chatbots can generate leads, collect payment, and act as sales assistants. Best of all, they’re available 24/7 for your shoppers…

Larry Kim
5 Customer Service Strategies to Win Repeat Customers and Sales
Customer Acquisition & Retention

5 Customer Service Strategies to Win Repeat Customers and Sales

Good customer service leads to repeat buyers and increased retention. Here are five strategies to improve the shopping experience for your customers…

Kevin Payne
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