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Customer Acquisition & Retention

An online store is a fruitless endeavor if nobody buys its products. Read our posts on attracting ecommerce customers (and encouraging them to return).

Multi-Channel Customer Service: How to Choose the Best Channels for Your Business
Customer Acquisition & Retention

Multi-Channel Customer Service: How to Choose the Best Channels for Your Business

Customer communication habits are changing. To keep up, you must offer multiple channel options for providing customer service…

Daria Zwierz
How to Solve Your Ecommerce Customer Retention Problems with Data Analytics
Customer Acquisition & Retention

How to Solve Your Ecommerce Customer Retention Problems with Data Analytics

You may already be using several tactics to try and boost customer loyalty, but you could be missing a key element: data analytics. Learn more here…

Kevin Payne
How To Respond to Negative Reviews Online
Customer Acquisition & Retention

How To Respond to Negative Reviews Online

What do you do when your business receives a negative review? Learn the best ways to respond and, hopefully, turn an unhappy customer into a repeat customer…

Mia Pruett
A Comprehensive Guide for Driving More Ecommerce Sales
Customer Acquisition & Retention

A Comprehensive Guide for Driving More Ecommerce Sales

Learn how to make your store even more successful…

Lauren Ladra
8 Rookie Mistakes That Drive Away Repeat Customers
Customer Acquisition & Retention

8 Rookie Mistakes That Drive Away Repeat Customers

Learn more about post-purchase best practices…

Julianne Coyne
Debunking the Myths About Millennial and Gen Z Shopping Trends
Customer Acquisition & Retention

Debunking the Myths About Millennial and Gen Z Shopping Trends

Learn all about the misconceptions of generational targeting…

Sean O'Connor
Make More Money by Developing Trust & Security for Your Customers
Customer Acquisition & Retention

Make More Money by Developing Trust & Security for Your Customers

Learn how to protect your business and earn consumer trust.…

Chris Galis
How to Diagnose and Prevent Abandoned Carts
Customer Acquisition & Retention

How to Diagnose and Prevent Abandoned Carts

Learn about how to reduce cart abandonment…

Alison Garrison
Understanding Your Online Shoppers: 4 Ways to Create a Positive Experience
Customer Acquisition & Retention

Understanding Your Online Shoppers: 4 Ways to Create a Positive Experience

Check out these tips to improve customer retention.…

Meenal Upadhyay
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