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Here are some of our favorite initiatives ecommerce businesses are focusing on to cultivate customer and brand loyalty…
Customers are reviewing your business—but what next? Check out our suggestions for using positive (and negative) reviews to your advantage.…
Millennials make up 25% of the US population and have over $600 billion in annual spending power. Learn the best ways to connect with this valuable group of consumers…
Here’s how to implement great customer service without drastically impacting your budget…
Want to make sure your online store is set up for success? Check out these tips to attract and retain site visitors…
Chatbots can generate leads, collect payment, and act as sales assistants. Best of all, they’re available 24/7 for your shoppers…
Good customer service leads to repeat buyers and increased retention. Here are five strategies to improve the shopping experience for your customers…
Customer communication habits are changing. To keep up, you must offer multiple channel options for providing customer service…
You may already be using several tactics to try and boost customer loyalty, but you could be missing a key element: data analytics. Learn more here…
