All merchants on Volusion's Prime plan are assigned their own dedicated Client Success Manager who can partner with you to help strategize for growth. Your CSM can assist with:
Merchants on Volusion's Prime plan enjoy a first look at new product and feature releases before anyone else. In 2021, Volusion Prime merchants were the first to try:
Merchants on Volusion's Prime plan find quicker ways to achieve success with VIP access to our Technical Support Team. Prime merchants can contact support via any of the following:
U.S.-based Prime merchants who choose Volusion Payments as their payment processing solution are guaranteed lower processing rates than those on other Volusion plans.
Volusion Payments offers an in-house solution for payment processing complete with heightened security measures and a team of meticulous risk analysts.
Volusion Prime merchants enjoy all of the exclusive benefits listed above, in combination with the advantage of using Volusion's all-in-one ecommerce solution to power their online stores.
Volusion's ecommerce platform offers faster site speed, built-in SEO features, and responsive themes that translate well across any device.
"The Client Success team is laser-focused on our merchant's success. They are the voice of our merchants that help sculpt the Volusion product and use their extensive ecommerce experience to develop strategies for business growth."
-Kevin Stein, Team Lead, Client Success Management