Ten Best Practices for Ecommerce Landing Pages

A landing page is your opportunity to make a positive first impression with a prospective customer. It’s important to get it right. Here are ten best practices for ecommerce landing pages so you can make the most of every visit.

ecommerce landing pages

 

Landing pages are often the first point of interaction between ecommerce brands and potential customers. They can be created specifically to maximize the return on paid ads, email newsletters, social media campaigns and even organic search traffic. The main purpose of the landing page is to deliver a clear message and give the visitors enough relevant information to engage with the brand and ultimately convert. “Conversion behaviors” can be anything from purchasing a product or service on your site to signing up for a coupon code or newsletter.

So how do you create effective ecommerce landing pages? Everything needs to be considered from the design of the page, to the content, to the call-to-action on the page. Here are ten best practices that will help you get started right way:

  1. Have a clear goal in mind and define the purpose of the landing page and where and how it is going to be used.
  2. Use a catchy primary headline that tells the visitor immediately what the page is about and to also ensure that it’s relevant to their initial search query.
  3. Create persuasive content that differentiates and explains the advantages and benefits of the product or provides solutions to common concerns regarding a problem.
    Bonus tip: Use customer testimonials to provide authenticity.
  4. Ensure that your content is easy-to-read and eye-catching by breaking it into two or three easily digestible segments with compelling headlines, using numbered lists and bullet points when possible.
  5. Include a powerful call-to-action (CTA) button with a sense of urgency and repeat it in several locations on the page to encourage conversions. It is a good idea to include at least one CTA above the fold. A few examples of good CTAs include “Buy Now,” “Learn More,” or “Add to Cart.”
  6. Make your landing page visually appealing by including relevant images. You can also include videos, graphs, tables or other media forms, too.
  7. Proofread and edit your copy for grammar and spelling errors—this is important.
  8. Make the landing page design similar to the overall look and feel of your website so customers can connect to your overall branding and messaging. Use contrasting colors for your CTA to draw the eye’s attention.
  9. Include social channels so that the customers know they can reach you directly with any questions.
  10. If you are collecting personal information, use a short form for the most important details. Establish trust by including a privacy and security statement.

 

citi kitti landing page

Another Bonus Tip: Always be testing. To improve conversion rates on your landing page, perform A/B tests. You can test many elements including different headlines, colors schemes and even the text in your call-to-action. For example, a simple A/B test for this CitiKitty landing page would be to move their headline “Your Days of Cleaning a Litter Box are Numbered, Cat Toilet Training Made Simple” to the top of the page, just below the navigation bar. This could be enough to make that primary selling point more impactful and it could lead to increased orders.

Are you ready to create landing pages for your online store? Be sure to follow these best practices. If you’d like some help with layout and design, check out our landing page design service.

6 Responses to “Ten Best Practices for Ecommerce Landing Pages”

  1. Horizon Sunglasses

    Do you know of any case studies for split testing related to ecommerce? I generally like to make changes or test something that has already been proven.

    Thanks for the info- I am really glad you guys offer such informative articles.

    -Chris

    Reply
    • Sharanya Srinivasan

      Hi Chris,
      Here is a good resource to help you get started – http://blog.optimizely.com/category/ecommerce/. You should definitely test any of the changes you read or like on your own website to see if it improves conversions.

      We are glad you like our informative articles. Please let us know if there any topics that you would like more information on and we would be happy to blog about it in the future.

      – Sharanya

      Reply
  2. Bob Parker

    How often should a site be changed and upgraded, before or after sales decline?

    Reply
    • Sharanya Srinivasan

      Hello Bob, 

      I would recommend doing an analysis of the different landing pages using Google Analytics (E.g. of metrics: no. of sessions, bounce rate, and avg. session duration). This would help isolate the problem, so that you can make changes on those pages. Some of these changes could be pretty obvious and others might need testing. You can make changes on the site at any time, but be sure to monitor how it affects your conversions (or sales). I hope this helps! 

      Reply
      • Horizon Sunglasses

        Sharanya- Great article! I want to pick your brain on a couple things. What would you consider to be a best practice for bounce rate and average session for an e-commerce site? Should we shoot for 50% bounce rate or less? How long should you split test copy and CTA on product pages before making edits?

        Thanks
        Horizon Sunglasses

        Reply
        • Sharanya Srinivasan

          Hello Chris from Horizon Sunglasses,

          Thank you for your comment! I would definitely aim for 40% or less bounce rate overall where as average session time would vary based on the site (no. of products/categories, avg. order value, ease of navigation). It is best if you create a manageable goal for your website, such as reducing your bounce rate from 45% to 40%. For split test, it is generally a good practice to run testing on weekly schedules (7 days, 14 days, 21 days and so on) and is dependent on the amount of traffic/conversions observed (Industry best practice being 100 conversions per test recipe). I would recommend that you start with running split tests for a week or 2 weeks for product pages before making edits and then may be increasing the time as needed.

          Reply

Leave a Reply