LiveChat is a Volusion-specific live chat application for customer support and sales; designed to help businesses manage communication and interactions with customers.
The way LiveChat works is simple: a typical chat widget sits on the bottom right side of your website, on-site visitors can choose to chat with you, or you can actively engage them with chat invitations. Plus, you can use the widget as a contact form to offline messages or even to enable customers to sign up to your mailing list.
Having live chat on your website means that on-site visitors can send you their questions and receive answers in no time. Collect feedback and increase conversions through live conversations.