Like most new online store builders, Andrea Bridges went through some trial and error before finding the right solution for her online business. “I started with a web company that couldn’t deliver the right backend and had no way of tracking inventory. All products needed to be input by the web builder. I wanted more control and needed a website that performed like a large company’s would. ” She found Volusion’s all in one solution by chance and built her online store using the Gold plan which she notes “was the perfect way to start for a beginner.”
RepeatPossessions.com was launched in August of 2007, and with her Volusion store sales have doubled in 2008. The busy mother of four teenagers has proven that you don’t need to be technically savvy to successfully start and manage your own online business. “I was impressed with the ease of inputting products, tracking inventory, order capability and especially the customer service. I am not the techie-est person, but Volusion made it much easier on me. I would probably go further if I spent time reading the manuals online, but sometimes I do trial and error and when all else fails, I call customer service who have been wonderful!” Andrea offers her own excellent customer service and a 100% satisfaction guarantee on her online store to keep customers coming back for more. “I have more and more customers coming to my site and “repeat” business is a big part of that. Friends refer friends, and continue to come back for my products.”
What advice can Andrea offer new store owners? Find your niche, continue learning, and use the tools you have available to your advantage. “I am finding my niche of products and am creating the site to reflect that. There are many features that Volusion offers that can increase my sales, and I learn something new almost daily. My site has grown so much since conception. I continue to learn about blogs and SEO, and with Volusion’s support I have been able to further market my store.”
What future plans does Andrea have in mind for her online store? “Because of the success of my website, I am re-designing the look to make it even more customer friendly. I am off to a wonderful start and look forward to the upcoming holiday season!”
You can browse Andera’s collection of fun, fashionable and affordable clothing now at www.RepeatPossessions.com.
-Stacie Leonard, Volusion