Now Available: Refreshed Shipping Tools for Your Volusion Store

Shipping setup and management has just gotten a lot faster, easier and more intuitive thanks to a refresh of the shipping page in your Volusion admin. Read on to learn about these handy improvements.

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When it comes to ecommerce, nothing is certain but shipping and taxes.

Fortunately, we’ve made the first item much easier to tackle by releasing a complete redesign of the Shipping page within your Volusion admin. These changes are designed to save you time and energy in getting orders to your customers more efficiently than before.

For starters, you can now easily exclude states you don’t want to ship to with the new “exclude” field. This is particularly helpful if you’re selling a product (such as wine) that can’t be shipped to each states, or if you’re looking to regionalize your customer base.

Here’s what it looks like in your admin, under Settings > Shipping:
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Next, we all know how much shoppers like free shipping, which is why we’ve brought free shipping setup to the forefront by placing it first on the shipping admin page. So instead of digging around to activate this conversion-boosting feature, it’s now front and center:
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Finally, you now have the ability to rank the shipping methods that your customers see when checking out. By default, shipping methods (i.e. UPS, FedEx, USPS) are sorted by lowest price to highest price, but you can customize that order however you see fit. This feature is of big benefit in closing sales, as it helps reduce “shipping sticker shock,” which is the concept of shoppers abandoning their carts due to unexpectedly high shipping costs.
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For a quick look at how the new shipping page compares to the previous one, take a look at this article from our Knowledge Base: Redesigned Shipping Page. For more information on our shipping functionality in general, check out this video or brush up by reading this article.

We hope that this makeover to the Shipping page in your admin makes this task easier and more efficient for you and your customers. And stay tuned! We’ve got more features and enhancements to the Volusion platform headed your way soon.

About 

Matt Winn is Volusion’s Senior Brand Manager, where he helps oversee the organization’s branding and communications efforts. Matt has created hundreds of articles, videos and seminars on all things ecommerce, ranging from online marketing to web design and customer experience. Beyond being a certified nerd, Matt is an avid college football fan, enthusiastic home cook and a self-admitted reality TV junkie.

2 Responses to “Now Available: Refreshed Shipping Tools for Your Volusion Store”

  1. april mcentee

    please contact me regarding sending more than one package weight at a time, and configuring it with UPS

    April 201-788-2559

    Reply
  2. Nathan

    Rather annoying that you launched this without prior notice. My free shipping option didn’t get carried across during your update so everyone could obtain free shipping without having to hit the minimum spend required. You also did something very similar last summer with the coupon update. I am now out of pocket!

    Reply

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