As champions for small businesses, we at Volusion are committed to providing you with helpful information and resources for navigating the COVID-19 pandemic. In this post, we explore the current state of ecommerce.
The State of Online Retail
Consumers continue to shift their purchasing behavior online, leading to higher ecommerce sales combined with delays in shipping.
Statistics
- 47% of retailers expect some downside in revenue
- 58% say virus will impact consumer confidence
- 44% of retailers expect product delays
- 40% of retailers expect inventory shortages
- 32.7% of respondents said they were avoiding physical stores, and more than half said they’ll avoid them if COVID-19 spreads
- 34.9% Increase year-over-year in share of consumers reporting online retail purchases
Industry News
- How the coronavirus is affecting online retailers
- Ecommerce shipments increase 47%, order delays spike as coronavirus continues
- PayPal co-founder Max Levchin says brick-and-mortar will never be the same
- Can eCommerce Overcome The Strain Of COVID-19?
- US nonstore retail sales grow 12.1% in March and total sales rise 4.4%
Brick-and-Mortar Store Closures
As stay-at-home orders persist in many areas and consumers remain concerned about the spread of COVID-19, brick-and-mortar retailers are feeling the heat.
Industry News
- Retail store closures in the US could explode because of the coronavirus
- Amid brick-and-mortar closures, brands shift pop-ups to summer
- Which Clothing and Beauty Stores Have Closed?
- Retailers Shutter Brick-And-Mortar Stores As Foot Traffic Sinks
- CFOs Expect Coronavirus to Significantly Affect Operations and Revenue, Survey Says
COVID-19 Scams
Cyber criminals are taking advantage of the uncertainty created by the pandemic. Stay informed and don’t get scammed.
Industry News
- COVID-19 and Financial Scams, Fraud and Misinformation: What You Need to Know
- Thousands of COVID-19 scam and malware sites are being created on a daily basis
- Scam robocalls are pitching fake coronavirus tests to vulnerable Americans
- Business owners say their personal data is being leaked on federal loan site
Organizational News
- U.S. Department of the Treasury—Coronavirus: Resources, Updates, and What You Should Know
- FTC—Scammers are taking advantage of fears surrounding the Coronavirus.
- Norton—Coronavirus phishing emails: How to protect against COVID-19 scams
- Cybersecurity & Infrastructure Security Agency—Defending Against COVID-19 Cyber Scams