great
things
achieved
in 2018

The highlights. right arrow

Our focus is our merchants

In 2018 our focus was on improving the experience of our merchants. Big strides were made in product development, customer service and gathering feedback from new and existing merchants.

50+

PLATFORM
FEATURES ADDED

A BETTER EXPERIENCE

Product and engineering teams have been hard at work all year to add new features and hundreds of platform enhancements. These improvements include selling directly on Amazon, international shipping, Volusion Payments and much more.

24K PRODUCTS
READY TO DROPSHIP

Add products to your Volusion store with one click with the new Dropshipping app powered by US Direct.

OUR SITES
ARE 2.5X FASTER

Volusion is the first ecommerce platform to migrate to the Google Cloud Platform for better performance & added security.

90.1% AVG.
SATISFACTION

In 2018 our support team reduced wait times and added team members to improve customer experience.

“Since joining Volusion, we’ve seen excellent growth in key areas of our online business. The dynamic admin console allows us to adapt instantly to a changing market.”

John Antonelli, Co-Founder Antonelli’s Cheese Shop, Austin TX

Read their story

What our merchants achieved in 2018

With added improvments to the platform and our customer service, Volusion merchants put in hard work all year achieved some of the best order and revenue numbers we’ve seen yet!

2.8X MORE
REVENUE EARNED

On average Volusion merchants have earned 2.8X more revenue than stores on the nearest competitor’s platform.

13.8 MILLION
ORDERS

More orders were received through stores on the Volusion platform than we've ever seen before.

9,000+ NEW
STORES LIVE

We were thrilled to help new merchants start their journeys — and we look forward to watching them grow and succeed.

$2.3 BILLION

revenue processed
through Volusion stores

chat

186,504

Conversations
with our
merchants

DELIVERING SUPPORT FAST

In 2018 our merchants gave us continued feedback that helped us improve our average wait time. The number of calls answered in under 2 minutes increased 8%. Now we can help more customers more efficiently every day.

START YOUR SUCCESS STORY

Get a piece of the $2.3 billion sold.

START A FREE TRIAL
Try our award-winning ecommerce software to build your online store and sell more! Trusted by 40000+ businesses. FREE 14-day trial, no credit card required.
1835 Kramer Ln A100
Austin
TX
78758
United States