Their vision. Our mission. Your success.

Kevin Sproles, Founder and Chairman

As Founder and Chairman, Kevin Sproles drives Volusion's overall strategic vision while overseeing all facets of the company's operations. Kevin originally started coding and designing websites early on in his career, and his passion quickly grew into a business. Out of the numerous clients he quickly acquired, most started to request the same need – a shopping cart. At this time, shopping cart software was in its infancy. Always up for a challenge, Kevin took the endeavor head on. With very little money and a great deal of perseverance, he started coding shopping cart software and Volusion was created in 1999.

In Volusion's early stages, Kevin worked by request to build software that fit clients' needs, often staying up all night implementing a new feature. He notes that his favorite thing to tell clients was, "Remember that feature you asked about yesterday? Here you go." This mentality remains a core value at Volusion to this day and drives its developers to continually implement new features and functionality to benefit those who know it best – their customers.

Kevin has won several business awards for his success with Volusion, including BusinessWeek's "Best 25 Entrepreneurs Under 25" and the San Fernando Valley Business Journal's "40 Under 40 Leadership Award." Despite these personal accolades, Kevin's greatest honor stems from his philanthropic work. As a believer in the adage, "great success demands great responsibility," Kevin established the Volusion Foundation. In addition to providing deserving non-profit organizations with free online stores, the Volusion Foundation also generously donates to World Vision to improve the lives of impoverished children around the world. Kevin recently made a visit to Africa for a first-hand view of how the foundation's donations were being utilized. After his return from such an inspirational journey, Kevin is more dedicated than ever to grow Volusion's reach to enhance lives, both on and offlline.

Clay Olivier, Chief Executive Officer

Clay Olivier, Chief Executive Officer, oversees and guides the direction of Volusion with a strategic vision and motivation for helping business owners succeed online. Clay played an integral part in Volusion's growth of 5104% between 2005 and 2011.

With over ten years of ecommerce experience, Clay is personally familiar with what it takes to run and manage an online business. Clay was one of the first 100 customers to use the Volusion platform and worked closely with Volusion's Founder and Chairman, Kevin Sproles, to build his own online store. As a former customer himself, Clay knew early on that Volusion was in business to serve other businesses. Today, Volusion continues to lead with a customer-first mindset and is one of the only ecommerce providers to offer free, unlimited 24x7 support to over 40,000 online stores for 10 years running.

In addition to growing the business and focusing on the customer experience, Clay has helped Volusion become the leader in ecommerce innovation, charging the way with the original one-page checkout, Fraud Score™, mobile commerce and Social Store Builder™. Clay has also led the company in garnering many awards and accolades. Some of these include "Best Ecommerce Solution", "Best Customer Service" and "Innovation of the Year". Volusion was named to Entrepreneur Magazine's 100 Most Brilliant Companies List, #16 Fastest Growing Software Company, #5 Fastest Growing Software Company in the Inc 500, #87 Fastest Growing Company by Deloitte and a Top Workplace in Austin.

Before entering the ecommerce industry, Clay helped lead the Large Opportunity group in the Small Business Division at Dell, and previously worked as a stockbroker with Charles Schwab. Clay studied at the University of Texas and continues to support anything related to his hometown of Austin, including local businesses and being outdoors.

The most rewarding job Clay has is husband and father to his wife and two kids.

Derek Willis, General Counsel and Secretary

Derek Willis, General Counsel and Secretary, is responsible for worldwide legal affairs for Volusion, including all corporate, commercial, IP, litigation and compliance matters. As the leader of our legal team, Derek is also focused on developing a legal strategy that assists Volusion in achieving its key strategic goals and advises management and the board of directors on corporate governance matters.

Prior to joining Volusion in October 2012, Derek was a corporate/securities partner in the Austin, Texas office of Wilson Sonsini Goodrich & Rosati, where he built a practice focused on public offerings, mergers and acquisitions and venture capital and private equity financings for emerging growth companies. In addition, Derek regularly advised management and boards of public companies regarding corporate governance and SEC compliance matters. Derek primarily represented companies in the Internet, semiconductor, software, clean technology, telecommunications and life sciences sectors, as well as investment banks and venture and private equity funds.

Derek was awarded a BBA in Accounting from The University of Texas at Austin, and a JD from the University of Texas School of Law. Derek was named in the 2012 edition of Chambers USA: America’s Leading Lawyers for Business.

David Mitzenmacher, Chief Customer Officer

David Mitzenmacher is Volusion's Chief Customer Officer, representing the voice of our 40,000+ customers in all aspects of Volusion's business activities from strategic planning to daily operations. He provides leadership for the Customer Experience, Customer Service and Business Excellence teams and works cross-functionally to help all Volusion employees find new ways to "wow" customers every day.

Under David's guidance, Volusion's Out of this World™ Support has continued to lead the industry and win multiple awards including Customer Service Team of the Year, Top Customer Service Company, and the Customer Experience Innovation award. He was named Customer Service Executive of the Year at the prestigious National Customer Service Awards for his work with Volusion. However, the professional achievement he is most proud of is the fact that 9 out of 10 customers say they would recommend Volusion to a friend.

Prior to Volusion, David held leadership positions at Rackspace and FedEx Office. He has been quoted in multiple publications as a thought-leader on customer experience topics including Net Promoter, Lean Six Sigma for Service, and the Service-Profit Chain.

Outside of work, David enjoys going on adventures with his wife and daughter as they explore Austin and beyond.

Jason Wallis, Chief Technologist and Vice President of Architecture

Jason Wallis, Vice President of Product Development, is responsible for driving the next generation of the Volusion platform. Jason works closely with the leadership and product teams to define an architecture that efficiently meets the needs of our customers.

Jason is a software developer at his core, owning a strong passion for crafting technology and software that drives business growth. Jason believes that any problem can be solved by "just doing it," instead of spending unnecessary time talking about a solution. He brings almost 20 years of experience to Volusion, starting his career as a private consultant that built custom software to take small and medium businesses to the next level. After a brief period in technology consulting for the public sector, Jason spent 12 years at Dell as an architect on their industry leading ecommerce platform. He eventually moved to the role of Chief Technical Architect for all of Dell's internal software development.

Jason believes in the power of teamwork and knows that great things happen when people collaborate to solve a problem. He is an avid Agile enthusiast and embraces the power of innovative ideas and direct customer feedback. Jason believes that customers' needs should drive the direction of a technology platform.

When not immersing himself in the work of building software, Jason enjoys the live music scene in Austin and spending time at his ranch with his wife and 4 children.

Randon Kelly, Vice President of Finance

Randon Kelly, Vice President of Finance, is a key member of the decision-making team, working closely with executive leadership to drive growth and efficiencies. Randon is responsible for the financial planning, analysis and reporting activities.

Randon's leadership experience includes three years at GE Capital, 15 years at Dell, and serving as the Finance Director of Andrew Harper. For the two years prior to joining Volusion, Randon founded and ran his own financial management consulting company where Volusion was a client. This experience cemented his passion for helping small and medium sized businesses achieve success.

A 5th generation Texan, Randon grew up overseas in Greece, Saudi Arabia, and Brazil but saw fit to return to his native land where he earned both a BBA and an MBA from The University of Texas at Austin's McCombs School of Business.

Steve Krebsbach, Vice President of Information Technology

Steve Krebsbach, Vice President of Information Technology, leads the Volusion IT and Operations teams, with responsibility for engineering and operating Volusion's robust cloud infrastructure and ensuring the organization exceeds its Service Level Agreements.

Steve brings a wealth of experience running large-scale SaaS/Managed Service environments operating at Carrier-Grade Service Levels. From 1990 to 2012, he held executive IT positions at several leading technology companies like AT&T Wireless, InfoSpace and Motricity, including roles as Senior Director of Data Center Operations, Network Services, Telephony, Infrastructure Engineering and Network Operations. Steve drives high performance cultures through Six Sigma and ITIL methodologies.

Steve holds a Bachelor of Business Administration from The University of Maryland.

John Hessinger, Vice President of Marketing

John Hessinger, Vice President of Marketing, is responsible for new and recurring revenue growth through strategic marketing programs that encompass all stages of the customer lifecycle. His team’s areas of focus include communications and PR, demand generation, project management, creative design and global analytics.

Prior to Volusion, John held senior-level marketing and product management roles for global companies such as HomeAway, Dun & Bradstreet, Hoover’s, R.S. Hughes, and Novell, where he had responsibility for key areas of corporate growth through customer acquisition and retention, product development, and international expansion.

When away from the office, you’ll likely find John running the local trails or wrenching on a classic vehicle.

Sandra Nguyen, Vice President of People & Culture

Sandra Nguyen, Vice President of People & Culture, leads two important teams within the organization: People & Culture and Recruiting. Her role is to ensure that Volusion continues to be a Top Workplace and hire the best talent to boost the organization’s goals.

Receiving her PHR in 2009, she has worked across multiple functions within the company, providing her with the skill set needed to craft high performing teams that continuously deliver on Volusion’s core values. A finalist in Austin Business Journal’s 2010 Central Texas Women of Influence, Sandra is a strong believer in forging her own path and developing innovative initiatives for the Volusion team.

Outside of work, you can often find Sandra on a golf course somewhere cheering on her two boys from the sidelines.

Jason Woosley, Vice President of Product Development

Jason Woosley leads the Volusion product team, with responsibility for product management, product marketing, user experience, software development and quality. In this role, Jason directs product roadmap definition and execution against roadmap milestones.

He brings a wealth of strategic product knowledge from previous roles at HomeAway and Borland Software, where he directed a portfolio of multi-national software suites. An agile enthusiast, he adopted scrum for all Volusion software development and redefined the product management and product marketing roles for the company. He is an unabashed champion of trustworthy, predictable product deliveries.

Jason holds a Bachelor of Business Administration from The University of Texas at Austin's McCombs School of Business and a Master of Business Administration from Massachusetts Institute of Technology's Sloan School of Management.

Guliz Sicotte, Vice President of Services

Guliz Sicotte, Vice President of Services, is responsible for developing strategies to grow Volusion’s budding Services team, helping to attract new customers to leverage a wide array of design and marketing services.

Earning a Master of Science in Information Systems from the University of North Texas and a Bachelors in International Business in Turkey, Guliz joined the Volusion team in 2009 after working for a successful advertising agency in Houston. She also worked previously for Google as a contractor while running her own business as a consultant. In 2011, she was nominated for the Stevie Awards for Women in Business as the “Best Executive in the Computer Services and Software Industry.”

In her spare time, Guliz likes to enjoy the beautiful Austin outdoors with her husband and daughter.

Board of Directors