SnapEngage’s fully-featured solution is the easiest way to connect, communicate and ultimately convert your website visitors into customers and friends.
But it’s not all about features and functions; we’re focused on delivering outcomes that have a powerful impact on your business. On average, SnapEngage clients experience better sales conversions, higher CSAT/NPS and lower cost-per-interaction after implementing SnapEngage.
Proactive chat features and routing rules allow you to send automated chat invitations to visitors and connect them with the most qualified members of your team, so sales can focus on selling and support can focus on supporting.
SnapEngage’s advanced reporting capabilities provide valuable insights to better understand your website visitors, measure customer satisfaction, assist with agent resource planning and help optimize your overall engagement strategy.