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Plans and pricing FAQs
  • Do you charge transaction fees?

    No. We don't believe in transaction fees. You worked hard for your profits – you should get to keep them.

  • Can I upgrade between plans?

    Yes. You can change plans at any time by contacting our Account Services team.

  • Will you help me set up my store?

    Yes. Our 24x7 support team is always here to answer your questions. We also have personal Account Managers available for Premium plans.

  • How do I pay?

    Simply enter your credit or debit card information on the checkout page. Each month, your card will be charged for the amount of your store plan. You can change credit card information at any time.

  • How do I accept payment from my customers?

    Volusion offers multiple ways to accept payment, such as Paypal and Stripe. We also offer our own in-house payment gateway, Volusion Payments. This service is designed to fully complement your Volusion store, allowing you to receive funds faster while promoting customer confidence. Learn more and submit your application here.

  • Is there a discount if I purchase multiple stores with Volusion?

    Yes. When you purchase more than one store with us, you'll save 10% on each additional store. Simply enter "Please apply multi-store discount" in the order notes, and once our billing team verifies, we'll apply the discount to your order.

  • Do you offer a free trial?

    Yes. We offer a free, 14-day trial of our shopping cart software, no commitment or credit card required. Simply sign up to get started.

  • Do I need an SSL Certificate?

    For security reasons, an SSL certificate is required to process credit card orders. For your convenience, we offer several high-security, affordable SSLs. While you don't have to purchase your SSL right now, you'll need one before you can accept any credit card payments through your site.

  • I'm switching to Volusion. Can I move the data from my old store?

    Yes, as long as your old provider allows you to export data in a .csv file. If you purchase a Plus plan or above, you can import large quantities of data, in bulk, directly into your new Volusion store.

  • Do I need a domain name (URL) to purchase my store?

    No. If you don't have your domain name yet, you have 30 days from purchase to provide us with one for your store. If you already have your domain, simply enter it on the checkout page. "Volusion" will not appear in your domain name.

  • Are you PCI Certified?

    Yes. Your sensitive data is crucial, which is why we continuously invest to exceed industry security standards. Volusion has been named to VISA's list of PCI Certified providers for six years running.

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1825B Kramer Ln Ste 100
United States