V13 Release Notes

November 8, 2012

V13 Enhancements

Schema.org Enhancements

  • Added product and offer item types from Schema.org to give search engines greater transparency across all product elements.
  • Added video item type from Schema.org to give search engines greater visibility into any YouTube videos associated with a product detail page.
  • Added the organization item type from Schema.org to give search engines greater visibility into a merchant's about us page.
  • Updated the aggregate rating schema for product reviews to follow the Schema.org library instead of the Data-vocabulary.org library.

Admin Enhancements

  • Updated all of the V13 admin 'Get Help' buttons and tool tip icons to be smaller so that merchants are not drawn away from more important items on the screen.
  • Updated the table viewer columns with new default settings, these updates ensure that the Volusion table viewer does not cause any horizontal scrolling by default. These settings will automatically be applied to new stores. For existing stores, the default columns will be reset when a merchant clicks "reset to default view" inside of any customize columns modal (under the settings button of a table viewer page).

Google Trusted Store Enhancement

  • An encryption mechanic has been added to our Google Trusted Store feeds in order to improve their security.

Social Store Enhancement

  • AUpdated the layout of Social Store as it appears on Facebook's business pages. Previously a custom page tab could not be more than 520 pixels wide, this has been increased to 820 pixels in order to reduce the amount of white space that appears around the iframe. Each section within the social store has been scaled to utilize the new width, as a result the iframe should no longer have scroll bars associated with it.

V13 Defect Resolutions and Other Modifications

Tax Defect Resolutions

  • Resolved an issue that was causing tax to be recalculated incorrectly when modifying an order that uses a tax rate set to "Tax 1 Ignore No Tax Rules".
  • Resolved an issue that was preventing the default tax from being applied for discounts and coupons until after an address was entered and "Get Shipping Options" had been selected.
  • Resolved an issue with how tax was being calculated for an order with coupons/discounts that resulted in inaccurate tax rates being displayed to the customer.

Order Management Defect Resolutions

  • Resolved an issue that was preventing quick search from functioning when a merchant used the enter button on their keyboard.
  • Resolved an issue with recurring bill pay that was causing "An unknown error occurred" to display when a merchant attempted to change an order under Orders >> Recurring Billing >> Recurring Due.
  • Resolved an issue that was preventing the OrderDetailDefaultNotesTab from defaulting to the selected option.
  • Resolved an issue that was causing JavaScript errors in IE8 when a merchant attempted to click the edit link beneath the details section of an order.

Order Placement Defect Resolutions

  • Resolved an issue that was causing a non-secure URL to be provided on the orderfinished.asp page after a customer returns from completing a payment on PayPal's site.
  • Resolved an issue that was causing customers to receive an "invalid input" error after attempting to use PayPal to checkout.
  • Resolved an issue that was causing gift wrap cost to be automatically added to an order even if the customer did not select the gift wrap option.
  • Resolved an issue that was causing a negative order total if the discount/coupon applied to the order was greater than the amount due.

Google Trusted Store Defect Resolutions

  • Resolved an issue that was causing the GTS order complete module to load prior to payment being received from a PayPal order.
  • Resolved a 500 error that was occurring when GTS orders were being imported through the API with tracking numbers but no "ShipDate" or "ShippingMethodID" via the "Shipped" orders feed.
  • Resolved an issue that was preventing the GTS shipping feed from working properly when attempting to ship orders through Stone-Edge or the API.
  • Addressed an issue that was causing cancelled orders with a cancel reason of "fraud" to be submitted to Google as alegitimate order.

eBay Defects Resolutions

  • Resolved an issue with eBay orders, where shipping method name would display under shipping address details on the orders detail page in the back-end of Volusion.
  • Resolved an issue that was preventing the "Tax from eBay" from being calculated into the "Total Due" for an order that has been completed in eBay.
  • Resolved an issue that was occurring when a merchant clicks "complete order" when there is no tracking number associated with the order.
  • Resolved an issue that was causing products with " characters in their name to generate a 500 error.
  • Resolved an issue that was preventing merchants from adding listings to eBay that contained quotes within the product (e.g. LG Sapphire Edition 60" LEDTV).
  • Addressed an issue that was causing an "Uncaught Syntax Error" to occur when a merchant attempted to access certain eBay listings through their Volusion admin.

Social Defect Resolutions

  • Resolved an issue that was preventing product images from showing up on Facebook after a merchant had integrated their store with a Facebook account and attempted to share a product through their Volusion admin.
  • Resolved an issue that was causing a store's Pinterest icon (on its product detail page) to point to an incorrect SSL. This caused Internet Explorer and Chrome to display insecure content warnings to customers browsing these pages.
  • Resolved an issue that was occurring on a merchant's product detail page when they had the "enable share button" turned on. This issue was causing the share button links on non SEO friendly pages to display an incorrect URL.
  • Resolved an incompatibility issue with Pinterest and a product's "photo URL small" field.
  • Addressed an issue that was preventing Volusion product pages from being posted to a customer's wall after they had "liked" the page.
  • Addressed an issue that was causing the "Min Qty" messaging displayed on a merchant's social store to be obscured by the product image of an item immediately below it.

Category Page Defect Resolutions

  • Resolved an issue that was preventing half stars (e.g. 4.5 out of 5) from appearing on a store's category and search result pages. In this example the display was rounding down to 4 stars instead of displaying the correct number - 4.5.
  • Resolved an issue that was causing reviews to appear on category pages regardless of whether the config variable for "Display Customer Reviews on Category Pages" was turned on or off.
  • Resolved an issue that was causing review stars to disappear when using filters or clicking the "next" button on a category page.

Product Management Defect Resolutions

  • Resolved an issue that was preventing save and search from functioning when a merchant used the enter button on their keyboard.
  • Resolved an issue that was preventing merchants from being able to add products with special characters (e.g. &) into Volusion.
  • Resolved an issue that was preventing the options picker modal from working correctly in Internet Explorer 9.
  • Resolved an issue that was preventing the options picker modal from resizing correctly.

Product Detail Page Defect Resolutions

  • Addressed an issue with Lightbox not supporting alternate images when the primary photo does not have a -2S.
  • Resolved an issue that was causing a store's product detail page to shake when a customer hovered over the alternate image of a product. This effect only occurred when a merchant's alternate images were set to a different height than their main image.

September 27, 2012

V13 Enhancements

We're excited to be one of the first hosted e-commerce platforms to offer a complete Google Trusted Stores integration to our merchants. Google Trusted Stores is currently being beta tested by select merchants but we expect to release it to all gold, platinum, and enterprise stores sometime early next week. Please reference our Google Trusted Stores knowledge base article to learn more.

Google Trusted Stores was designed to help merchants build additional trust and confidence with online shoppers. Many businesses have already taken advantage of higher conversion rates, and average order sizes, by integrating with Google Trusted Stores. Check out some of the success stories being shared by Google to get an idea of the impact this solution can have on your upcoming holiday season.

Google Trusted Stores(Coming Soon)

Example of the badge that will display on the bottom right-hand side of an eligible merchant's store as well as the type of information a customer will see upon hovering over the GTS badge.

V13 Defect Resolutions and Other Modifications

  • Added the ability to delete listings that have been rejected by eBay so that they can be recreated without causing a duplicate listing.
  • Changed the color of the message box that appears when a merchant has successfully performed a bulk update from red to green.
  • Corrected an issue that was allowing merchants to enter values greater than the maximum value supported by the "Max Order Per Day per IP" field.
  • Corrected an issue that was preventing the "Deactivate Field" under Inventory > Products > Vendor Rules from utilizing the date picker functionality.
  • Corrected an issue that was limiting the "Product Code" field under Orders > Point of Sale to 13 characters. The field has been adjusted to allow product codes that are up to 30 characters in length.
  • Corrected an issue that was causing problems when a merchant uses quotations in the "Password" field under Customers > Accounts.
  • Addressed an issue that was preventing the floating save functionality from working when editing the Advanced Settings of a product under Inventory > Product > Option Color Swatches.
  • Addressed an issue that was causing the standard time zone for Caracas, La Paz to be set to 4:30 GMT instead of 4:00 GMT.
  • Addressed an issue that was causing an incompatibility with the Prototype JavaScript Framework.

September 13, 2012

V13 Defect Resolutions and Other Modifications

  • Adjusted the display parameters for the orders table under Orders > Process Orders when a merchant selects the small or large font size under Orders > Process Orders > Customize Columns > Font Size.
  • Volusion recommends using the small font size in order to see all of the data on the orders table without scrolling.
  • Removed the line spacing on the order details page under "Billing" and "Shipping" in order to make it easier for merchants to view the data associated with an order.
  • Resolved an issue that was causing the condition value in eBay to be submitted as "new" regardless of the value that was set by the merchant.
  • Resolved an issue that was preventing the correct information from displaying when a merchant reviewed an eBay listing.
  • Addressed an issue that was causing a smaller product image to display on a merchant's eBay listing. A higher quality image is now provided to eBay when available for a product.
  • Addressed an issue in eBay when creating a new listing that was causing the default product quantity to be displayed as 0.The field now displays a blank field until edited by a merchant.
  • Addressed an issue that was causing the cancel listing dialog box ("Are you sure you wish to cancel this listing?") to appear twice when a merchant attempts to cancel an eBay listing.
  • Addressed an issue that was causing an incorrect listing date to be submitted to eBay when a merchant uses the duplicate link.
  • Addressed an issue that was allowing merchants to submit additional shipping costs that were greater than the base shipping cost they had previously entered for a listing.
  • Addressed an issue that was causing a 500 error to occur when exporting multiple columns from the products table using the Volusion export tool under Inventory > Import/Export > Standard Export.
  • Addressed an issue that was causing a 500 error to occur after a successful bulk update was completed using the bul update tool under Inventory > Products > Settings > Bulk Update.

September 6, 2012

V13 Defect Resolutions and Other Modifications

  • Resolved a defect that was causing specific breadcrumb trails in the Volusion admin, when clicked, to refresh the current page instead of redirecting merchants to the appropriate URL.
  • Resolved a defect that was preventing newly added smartmatch option categories from working as intended.
  • Resolved an issue that was preventing the "View All Child Products" link from functioning correctly under Inventory > Products > Product Detail > Options Inventory Control.
  • Addressed an issue that was preventing exclamation points from notifying a merchant that there is information contained within the Order Notes, Private Notes, Gift Notes, or Account tabs of an order.
  • Addressed an issue that was preventing "Last Modified" data from appearing on the details page of an order after it had been edited.
  • Addressed an issue specific to orders that were paid using Skrill Moneybookers that was causing duplicate payment information to appear under the "Payments" section of the order.
  • Addressed an issue that was causing the word "Date" to appear above the "Payment Date" column of an order after a merchant has collected payment.

September 5, 2012

V11 Upgrades

  • All V11 merchants have had their stores successfully upgraded to V13.
  • Please refer to the August 22nd Release Notes for a complete list of the new features included in our V13 release.
  • Over the course of the next week we will be rolling out eBay in waves to V11 merchants that were upgraded to V13 in today's release.

V13 Enhancements

eBay Grant Access

V13 merchants are now able to see their current eBay grant access status, the associated expiration date, and even have the ability to renew their store's grant access using the settings button on the eBay listings page.

Skrill Currency and Language Fields

V13 merchants can now select the default currency and language options associated with their Skrill payment gateway inside of the Settings > Payment section of Volusion.

V13 Defect Resolutions and Other Modifications

  • Made content and display modifications to the eBay listing page in order to provide merchants with a cleaner user interface.
  • Corrected an issue that was causing products with color swatches to display incorrect inside of the V13's new product lightbox viewer.
  • Resolved a defect that was causing grainy images to display on the Sell on eBay landing page for Internet Explorer 9 users.
  • Corrected an issue that was allowing merchants to click the get started button on the Sell on eBay landing page even if their account was pending or invalid.
  • Resolved a defect that was causing the currency field on the Sell on eBay landing page to display "Canada ($CAD)" after a merchant selects "Canada ($USD)".
  • Resolved a defect that was causing the listing fee column to be populated with $.50 regardless of the initial fee that was supplied by the listing poll service.
  • Resolved a defect that was preventing merchants from being able to re-authenticate their user token after their eBay access had been revoked.
  • Addressed an issue that was preventing merchants from being able to re-authenticate their user token if they failed to successfully authenticate their store for the first time.
  • Resolved an issue that was preventing merchants from being able to tab across fields while listing a product on eBay.
  • Resolved an issue that was preventing merchants from being able to submit listings in the UK if they had specified that they accept a return policy for their listings.
  • Addressed an issue with the way a cookie was being set on the login.asp page that was causing select customers to experience an endless page refresh upon logging into a merchant's Volusion store.
  • Addressed an issue that was allowing customers who had their IP blocked to be able to place an order on a merchants store.
  • Resolved an issue that was causing a redirect to one-page-checkout.asp, rather than orderfinished.asp, after a customer made a payment using Skrill Moneybookers.
  • Resolved an issue that was causing ID #1 under Design > Site Content > Page Text to have a blank value instead of displaying "First Name" as the default value.
  • Corrected an issue that was causing errors to occur when a comma was used in the *Menu Title field under Design > Navigation Menu.
  • Corrected an issue that was causing the save button beneath the "New / Inactive Campaigns" section of Reports > ROI Tracking Page from working as intended.
  • Resolved an issue that was causing the free shipping qualify price field to be reset to .01 if it had been previously set to 0 or null and a merchant then attempted to assigned a value to it.
  • Corrected an issue with syntax highlighting that was causing Chrome and Safari users to lose their content when utilizing the live edit tool on the Design > File Editor page.
  • Addressed an issue that was preventing regular administrators from viewing / editing Navigation Menu Promotions after they had been given the appropriate privileges by a super administrator.
  • Corrected an issue that was causing a 500 error to appear on the storefront for a parent category if it was inadvertently assigned as a sub-category of one of its sub-categories.
  • Addressed an issue that was preventing merchants from being able to tab through the next available field on the orders detail page in Volusion.
  • Addressed an issue that was causing certain pages in the Volusion admin to display the incorrect breadcrumb trail.
  • Resolved an issue with Internet Explorer that was preventing merchants from being able to use the clear date function when editing the Display Begin Date field under Inventory > Products.
  • Resolved an issue that was causing a 403 error to appear after a merchant had successfully linked their store to eBay.
  • Resolved an issue that was causing the "Receive" and "Complete Order" buttons to refresh the orders page instead of functioning as they were intended to.
  • Resolved an issue that was preventing quick search from functioning on the Orders > Process Orders page if the merchant hit enter on their keyboard rather than clicking the search button.
  • Resolved an issue that was causing the numbered image links in V13's lightbox viewer to be out of order if a merchant uploaded more than 11 images for one product.
  • Addressed an issue with V13 that removed the ability for merchants to pre-fill content from an existing product into new products.
  • Addressed a syntax error on an inline CSS file for V13's lightbox viewer.
  • Resolved a defect that was causing an "Unsupported Browser" error to display in the admin area for IE9 users while in compatibility view.
  • Addressed an issue that was preventing stand-alone categories from appearing when a merchant clicks "edit categories" under a product in the Inventory > Products section of Volusion.
  • Addressed an issue that was preventing categories from displaying for merchants that had a large number of categories created and were attempting to edit them inside of the edit category modal.
  • Resolved an issue that was preventing "Order Notes", "Private Notes", "Gift Notes" and "Account" tabs from displaying correctly on the orders detail page.
  • Resolved an issue that was causing the filter orders button under the Orders > Process Orders page to disappear.
  • Resolved an issue that was preventing the Settings > Payment page from triggering a save option once a merchant has checked or unchecked the "I am testing my account" field.
  • Resolved an issue that was causing the reminder message "You will need to have a Payment Gateway configured to accept credit cards. Set up your Payment Gateway" to display even if the store had been configured with a gateway.

August 22, 2012

V13 Released

Best in Class eBay Integration

Expand your reach by selling to over 100 million active eBay users from the comfort of your Volusion store. With our best in class eBay integration - Gold, Platinum, and Enterprise stores now have the ability to configure product specifications, add stock quantities, adjust shipping and payment settings, view the status of each eBay listing in the back-end of their Volusion store. Once your listing has sold, it will be submitted directly to your store where it can be processed and shipped like a regular order.

Admin Redesign

A number of design enhancements have been made to the Volusion admin area. We've refreshed the color and styling elements, simplified the navigation, and made it easier than ever to work with the features you use most.

Google Rich Snippets

With V13 your product's review stars will automatically display in Google's search results, helping your products and your store stand out from the competition.

Enhanced Customer Reviews

In V13 shoppers can see a product's customer ratings and reviews from anywhere in your store. Ratings are now featured on category, search results, and featured product pages.

Lightbox for Product Images

Lightboxes are a simple, yet elegant way to display product photos inside of a product detail page. The functionality we've added in V13 gives your customers the ability to view product images without having to leave your product page.

Tablet Ready Store Admin

Manage your store with the convenience of a tablet. In V13 you can now access your Volusion admin panel from any major tablet device.