Schedule a Call: A Volusion Feature that Helps Our E-commerce Entrepreneurs

The Schedule a Call feature is so easy to use and so helpful to everyone that there are simply no words that can capture its value. So instead, we decided we’ll tell the story in GIFs.

It all starts when you have a question or you just don’t know where to begin:

You can start a chat with us or pick up the phone but sometimes there’s just a little bit of wait time. Even if it’s just a matter of seconds, it can still feel like this:

Or this:

Or even this:

But this doesn’t have to be you. The Schedule a Call feature takes the wait time out of getting product help. Pick a time that works for you and we’ll call you directly. Here’s how it works for merchants on both versions of the Volusion platform:

V1

SchedulingACall

V2

scheduleacall

What’s even better: we’ll have looked into the issue before we even call you so we can provide faster answers for you when we’ve got you on the phone.

So next time you need a hand, use Schedule a Call and pick a time that works for you. We’ll help you out and we’ll all be feeling like this: