Advanced Features and Functionality
Abandoned/Live Cart Section
The Abandoned/live Cart section gives you the ability to view all cart contacts in real-time. If a potential or existing customer types any contact data (name, phone number, email, address) into the checkout, all of that data is collected- even if the customer doesn't finish the purchase. All saved carts are added to the log, even if the customer never starts the checkout process. If the customer does not reach the checkout page, you will also still be able to view the contents of their cart.
Back In Stock Emails
With the click of mouse, a customer can receive an automatic email notification when the item they are looking to purchase is back in stock.
Advanced Reporting Section
The Financials section has been replaced with a full featured "Reporting" section. You now have the ability to build your own custom reports with automatic, customizable graphs. You can also bookmark and save reports, as well as export any report to Excel. Because the report section also contains a built in SQL editor, it will no longer be necessary to export your data to excel or another application in order to generate a custom report.
Free Shipping Coupons
Easily create “Free Shipping” coupons for your customers. These coupons will have all of the same functionality as your other coupons.
Faster Admin Interface
The caching procedure for the table viewer has been improved to provide faster page load times throughout your admin interface.
Volusion SSL Seal
If you have a Volusion SSL Certificate, a Volusion SSL Security Seal will now be displayed on your One Page Checkout. This Seal ensures customer confidence by reiterating the fact that your site is secure in the spot where it is needed most, below the "Place Order" button.
Advanced Newsletter System
An improved newsletter system for managing and sending out commercial email, tailored for higher deliverability and higher open rates.
Live Search Hints
Appearing on the Phone Order Page, Live Search Hints allow you to easily find customers and products by displaying search matches as information is typed into each field
Image Validation Support For All Form Submissions
Email form submissions now utilize captcha-type image validation. This requires the customer to enter a string of numbers before hitting the submit button. This feature drastically reduces the ability of bots to utilize your forms for spam. Not only is this feature available for standard forms like "Email a Friend", but you can also include it in your own custom form submissions.
301 Redirects With New Redirect Manager
You can now add and manage true 301 Redirects from a single page.
Specify Max Text Length on Options
For those clients selling items where customers can add their own text or message, the maximum length of that text can be specified by setting the Textbox_Max_Length for product options.
Syntax Highlighting for HTML
In V5, Syntax Highlighting is introduced. The html-enabled data windows (products, categories, articles, etc.) throughout the admin interface now color code the html for easy reading. The SQL data windows in Saved Exports, Reports, and Query Banks color code the SQL statements for easy reading as well.
Advanced Product and Category Management
Drag and Drop Category Management
On the new Category Management page, you have the ability to easily drag and drop sub-categories from one parent category to another. You can also add new categories and sub categories from the main page. If you prefer the current interface, you have the ability to switch between the old and new by simply clicking on a tab.
Improved Related Product Functionality
On the Product Detail pages, you can now move Related Products to either display below the description or to the right of the description.
Google Base Integration
Allows you to build and maintain a file containing products to be uploaded to Google at anytime. It also provides tracking links to measure sales and conversions from Google Base.
Advanced Order Processing
Input Orders Directly Into Your Backend
You now have the ability to input orders from other applications directly into your backend.
Google Checkout UK
UK Clients can now use Google Checkout UK as a new method of online payment.
Google Maps
A Google “Map It” link now appears on the Order page, allowing you to see the location of the billing and shipping addresses of your customers.
Phone Order Page Supports Anonymous Checkout
For phone orders, it is no longer necessary to collect an email address. You will also be able to easily identify existing customers by their name or phone number. The format of the phone order page has been improved to take up less space, which means less scrolling.
Extended Google Checkout Functionality
If a customer places an order through Google Checkout, the order will show up in your store’s backend and the appropriate emails will be sent once the order is placed. Also, the payment log for the order and the stock status for sold items will be updated when payment is collected.
Advanced CRM Tools
Point System for Volusion CRM
You now have the ability to weight operator responses to CRM tickets based on multiple factors, such as Reply Length, Call Duration and Reviewing Ticket Resolutions. You will be able to set the time and point values for each criterion according to your needs, enabling you to more accurately evaluate the productivity of your staff.
CRM Supports Call Tracking
You are now able to log and track phone calls as well as emails. Like email tickets, phone calls can also be rated by the new CRM point system.
New Shipping Functionality
Faster Live Shipping Rates
The Live Shipping Rates module has been re-architected, resulting in a noticeable difference in the speed in which live rates are returned and the checkout page refreshed. If you are calling multiple rates from multiple carriers, the difference is quite significant.
Live Rates With Canada Post
For Canadian customers, you can now obtain your negotiated live shipping rates for Canada Post.
Dimensional Shipping Support for UPS
There in now full 'per product' dimensional support for shipping via UPS.
Support for Multiple Warehouses
You can now set warehouses on a per product basis and your backend will calculate live shipping rates from multiple points of origin.
Advanced Label Printing
USPS Label Printing
As a continued commitment to providing an all-in-one solution and finding new ways to save merchants money, the USPS label printing function will provide the best value add for small store owners (those who don't need a full fledged shipping management solution). This feature allows stores that aren’t printing hundreds of orders per day to print USPS labels with live rates directly from their admin. Inside each order detail admin page, there will be a USPS label link which will allow the store admin to obtain live rates, create, and print the customer's shipping label.
DHL Printing With live Rates
Print DHL WorldWide Express labels with live rates directly from your admin section. The DHL label printing function will provide the best value add for small storeowners. Inside each order detail admin page, there will be a DHL label link which will allow the store admin to obtain live rates, create, and print the customer's shipping label . In addition you will also be able to specify: package or letter, payor type, declared value, delivery confirmation type, saturday delivery and multipiece from within the admin console.
FedEx Label Printing
V5 features FedEx label printing as well as a full integration with support for dimensional shipping.
New Design Improvements
New Free Templates
Additional free design templates are now avaialable. These new templates are also much easier to load.
Preview Your Design Templates Before You Publish Them
When you switch templates, or add a new template, you can now preview the design before publishing it to your site.
New Image Gallery
With the new image gallery, you can change graphics for your store directly from your storefront. Quickly change out buttons and headings with our inventory of graphics by hovering over an image and clicking to change.
Simplified Graphics Upload Process
Most graphics can now be replaced with a simple browse and click, without the need for ftp.
Additional Integrations * *
Stone Edge Integration
Volusion is now integrated with Stone Edge Order Manager. More information on Stone Edge can be found by visiting their site at www.StoneEdge.com.
Endicia/Dazzle Integration
Volusion is now integrated with Endicia/Dazzle. More information on Endicia can be found by visiting their site at www.Endicia.com.
Pitney Bowes Integration
Volusion is now integrated with Pitney Bowes. More information on Pitney Bowes can be found by visiting their site at www.PitneyBowes.com.
Direct QuickBooks Integration
You can now import orders from your backend directly into QuickBooks via the QuickBooks Web Connector. It will no longer be necessary to export iif files. You can even schedule QuickBooks Web Connector to retrieve orders at regular intervals, without the need to log into your admin area.
Receive XML Datasets
In the EDI interface, you can now specify XML record sets and call them from an ASP page. For store owners with vendors asking for an XML data feed, you only have to give them a URL. You can also retrieve Customers, Products, and other objects in XML record set form.
** Available on selected plans.
