Feature Categories
Why Thousands of Merchants Choose Us
Overview
Volusion offers more features than any other shopping cart on the market. Whether you're selling apparel or heavy duty industrial equipment, we have you covered for whatever your niche market may be. In addition to hundreds of built-in features, Volusion software comes equipped with tools to automate and market your own unique business.
to learn more, select a category on the left
Product Management
- Customizable, Automated Product Input & Management
- Web-Based Administration Area
- Thumbnail Generator and Unlimited Photos per Product
- Multiple Product Options
- Live Stock Status and SmartMatch™ Technology
- Color Swatch Functionality
- Real Time Inventory Management
- Vendor Management
- Multiple Pricing Levels
- Built-In Sale Pricing
- Ability to Hide Products
- New Products Feature
- Assign Products to Multiple Categories & Sub-Categories
- End Date Product Specification
- Enable Customers to Edit Pricing
- Quantity Discounting
- Specify Additional Product Keywords
- Gift Wrap Pricing Option
- Four Customizable Product Description Fields
- Bulk Data Import and Export
- Quickly Edit Orders from VIEW ALL Screen
- Ability to Track Order Type
- Batch Order Processing
- Easy “Drag and Drop” Category Management
- Advanced Related Product Functionality
- Google Base Integration with Tracking Links Included
upgrading
- Free 14-Day Trial - Anything Put into the Trial Can Be Brought Over When a Purchase is Made
- Advanced Data Import and Export Capabilities
- Free 24x7x365 Live Telephone Tech Support
- Over 70 Free Built-In Design Templates
- Completely Integrated "Instant Help" and "Certified Training" Within Your Store
- Online Training Videos and Manual
- Free Domain Name Transfer
- Free QuickBooks Integration
- Free Yahoo! Store Product Import
Marketing
- Completely Search Engine Optimized
- Abandoned/Live Cart Section- View Cart Contacts in Real-Time
- Dynamically Generated Static HTML Page Creation and Product and Category Index
- Google Sitemap Generator (/google_sitemap.asp)
- Advanced Newsletter System for Higher Deliverability and Open Rates
- Paginated Product Index
- Export Feeds to Third Party Shopping Marketplaces
- 5 Tier Affiliate System
- Affiliate Management System
- Built-in E-Mail Marketing/Newsletter Marketing
- Phone Order System with Sales Rep Tracking
- Coupon Generation System
- Gift Certificates
- Quantity Discounting
- Free Shipping Option
- Gift Wrapping & Gift Notes
- Customizable Checkout Fields
- View Your Store's Search Terms
Excellent Support
- Free 24x7x365 Live Telephone Tech Support
- Reach Support Via Phone, E-mail or Volusion Live Chat
- All Support Based In-House and Here in the USA!
- Complete Documentation within the Administration Area
- Online Manual, Training Videos, Helpful Tutorials & Support Knowledge Base
- The Volusion Ecommerce Sales Team is Ready to Answer your Questions and to Help Guide You in Setting Up Your New Store. Reach a Team Member Toll Free at 1-800-646-3517 (or outside the U.S. 1-805-416-5990).
Administrative Tools
- Powerful Administrative Control Center
- Full-Featured Customer Relationship Manager (CRM)
- Full Featured Reporting Section- Generate Custom
Reports and Graphs, also Includes Built-In SQL Editor - Customizable Real-Time Executive Dashboard
- Quickly Switch Sections and See Only the Data You Need to See
- ROI Tracking
- View & Process Orders Online
- Ability to Print Packing Slips, Receipts and Invoices
- Automatic Shipping Confirmation E-mails and Ability to Send E-Fax Confirmations
- Ability to Print Gift Notes
- Integrated Point of Sale (POS) System
- Inventory Management
- Low Quantity Alarm
- Full Vendor Support
- Generate Reports and Statistics for Information on Customers, Products, Affiliates and Sales
- Returned Merchandise Authorization (RMA) System
- Easily Enable or Disable Store Features
- Integrated WYSIWYG Editor
- Completely Integrated "Instant Help" and "Certified Training"
- Administration "To Do" List
- QuickEdit Toolbar
- 301 Redirects- Add and Manage True 301 Redirects from a Single Page
- Input Orders Directly Into Your Backend
- Point System in CRM for Staff Performance Tracking
- CRM Supports Ability to Log and Track Phone Calls
- Phone Order Page Supports Anonymous Checkout
- Syntax Highlighting for HTML
- Easily Create “Free Shipping” Coupons for Customers
- Google “Map It” Link on Order Page
- Specify Maximum Text Length on Options
design
- Highly Customizable and Ready-to-Use
- "Design Gallery" Access- Change the Look of Your Site in Just a Few Clicks
- Use HTML to Integrate Your Own Custom Website Design or Change the Existing Design
- Ability to Use Category Graphics, Subcategory Graphics, and Even Display Products in Single Rows, a 3x3 Grid, Large photos, Small Photos, Short & Simple List, or Anything Else!
- Keep Your Existing Design- Includes the Ability to: (a) Embed the Store Right into Your Existing Web Pages! or (b) Use your Own Existing HTML pages and Simply Link your ADD TO CART Buttons to your NEW Store Complete ASP Shopping Cart Software
- All Web Pages Written in ASP/VBScript + HTML - Easy for a Web Designer to Customize a Store.
- Use Any Web Page Editor (such as Dreamweaver) to Create Customized Designs for your Store
- Includes Photoshop Files (.PSD) of Existing Graphics
- Improved Color Picking with Website Colors and New Color Map
- Easy Loading Free Templates
- Preview Design Templates Before They Are Published
- Advanced, Easy to Change Image Gallery
- Simplified Graphics Upload Process
Customer Luxury
- One-Page Checkout with Guest Registration
- Post and View Customer Reviews
- Customer Can View Recent History
- Lists Available Accessories for Products
- Customer Can E-Mail Product Information to Others
- Customer Shopping Cart Summary
- Gift Wrapping Option
- Customer Can Receive “Back in Stock” Emails
- Wish List Feature
- Large Variety of Customizable Navigation Styles
- Browse Products by Category
- Built-In Search Capability
- View Related Products
- Unique Checkout Progress Bar
- Six Ways to Sort Search Results
- Live Search Hints to Easily Find Customers and Products on Phone Order Page
Shipping Features
- Integrated with All Major Shipping Companies
- Batch Order Printing Capabilities
- Automatic Live Shipping Rate Lookup
- Live Package Tracking
- Unlimited Shipping Calculation Types
- Additional Shipping Weight Calculation (Shipping & Handling)
- Digital Downloads for Software Product Sales
- Automatic E-Mail Shipping Confirmation
- Multiple Warehouse Support
- Quick "Estimated Shipping" Calculation
- Advanced Label Printing- Print USPS, DHL WorldWide and FedEx Labels Directly From Your Own Admin
- Fast Live Shipping Rates
- Live Rates with Canada Post
- Dimensional Shipping Support for UPS
- Support for Multiple Warehouses
Payment Collection
- Accept Credit Cards, Checks, PayPal and Google Checkout With Ease!
- Extended Google Checkout Functionality
- Tax Calculation System
- Supports PayPal Payment Services
- Support for Additional International PayPal Currencies
- Integrated Currency Conversion
- Integrates with Existing or New Merchant Accounts
- Payment Processing at Time of Sale OR During Order Fulfillment
- Supports Recurring Payments
- Supports Automated Promotional Pricing
- Accurate Tax Calculation Based on Customer's Location
- Ability to Specify Tax-Exempt Customers or Products
- CVV2 (Security Code) Support
- Configurable Currency Symbol
- Supports Google Checkout UK
Security
- Premium Rackspace Hosting
- Integrated IP Blocking Security Feature
- SSL Encryption
- Multiple Administrator Login
- Administration Area Access History
- Microsoft SQL Server 2000 Database
- Shopping Cart Features Automatic "Crash Protection"
- "Members Only" Website Capabilities
- Displays Last Four Digits of Credit Card Numbers Only
- Volusion SSL Security Seal- Displays Security Seal on Order Page w/Volusion SSL Certificate
- Captcha-Type Image Validation Support for All Form Submissions
Live Update
- Volusion Developers are Constantly Improving Software with New Functionality & Features
- Free Quarterly Updates & Software Improvements
- Easily Upgrade Your Software for Free and With Just a Click
- All Existing Data Kept Intact When Upgrading
hosting
The livelihood of any online store is its ability to display products and take orders. Simply put, if your site is down you are not making any money. Volusion spares no expense with regard to the hosting of your site, when our backups start to look like overkill, we build in one more level of redundancy just to make sure.
What do I get?
Volusion Premium Hosting includes:
The Network
- 24x7x365 server monitoring
- 99% uptime guarantee
- Fanatical Rackspace Support
- Zero-downtime network
- 1-hour hardware replacement guarantee
- Highest security levels
- PCI compliance
- Nightly site Backups
- Offsite tape rotation
- High performance bandwidth
- 9 level Network redundancy
The Data Centers
- Biometric scanning protocols
- 24x7 interior and exterior surveillance
- N+1 redundant UPS power backup
- On site Diesel generators
- Advanced fire suppression systems
- Redundant fiber entry points
Integrations
- Stone Edge Order Manager Integration
- Endicia/Dazzle Integration
- Pitney Bowes Integration
- Direct QuickBooks Integration
- Receive XML Datasets
Customer Tools
- Customer Account Login – Create an Account or Remain Anonymous
- Customer Can Update Information Within Their Account
- Customer Can View and Modify Orders
- Customer Can Track Packages Live
- Customer Can Manage Additional Features
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