All-in-one solution: All the tools you need. All in one place.
When we say "all-in-one" solution, we mean it. Our platform provides you with the most (and most innovative) features on the market. Lots of providers have lots of tools, but only Volusion gives you the ones for real online success. These features are easy to use and help speed up your daily operations. They reach out to your customers and sell more, faster.
We constantly update our services to bring you the features that matter most — all based on your feedback. Take a look at the hundreds of built-in tools we offer to generate your success.
Product Management
- vZoom! product image zoom
- Social Store Builder — sell on MySpace and Facebook*
- Bulk data import and export
- Live stock status and SmartMatch™ technology
- Real-time inventory management
- Multiple product options
- Unlimited photos per product and thumbnail generator
- Color swatch functionality
- Vendor management
- Multiple pricing levels
- Built-in sale pricing
- Ability to hide products
- New products feature
- Assign products to multiple categories and subcategories
- End date product specification
- Enable customers to edit pricing
- Specify additional product keywords
- Customizable product description fields
- Quickly edit orders from "view all" screen
- Ability to track order type
- Batch order processing
- Easy "drag and drop" category management
- Advanced related product functionality
- Google Base integration with tracking links included*
* only available on Gold plans and above
Administrative Tools
Ability to add RSS feeds to dashboard
- Web-based administration area
- Full-featured Customer Relationship Manager (CRM)
- Full-featured reporting section to generate custom reports and graphs – includes SQL editor
- ROI tracking
- View and process orders online
- Ability to print packing slips, receipts and invoices
- Automatic shipping confirmation emails with ability to send e-fax confirmations
- Gift note printing
- Integrated Point of Sale (POS) system
- Customizable real-time executive dashboard
- Inventory management
- Low quantity alarm
- Full vendor support and management
- Returned Merchandise Authorization (RMA) system
- Integrate Easy Editor to create content pages
- Administration "to do" list
- QuickEdit toolbar
- Point system for staff performance tracking
- Syntax highlighting for HTML
- Google "map it" link on order page
- Specify maximum text length on options
Marketing
new features
- Loyalty program to offer customers points for their purchases
- Product sharing capability across 55+ social media networks and news sources
- Full subdomain 301 redirects for better SEO results
- Social Store Builder – sell on MySpace and Facebook*
- Export feeds to third-party shopping marketplaces
- Product image zoom with vZoom!
- Completely search engine optimized
- Coupon and discount generation system
- Advanced newsletter marketing system for higher deliverability and open rates
- Gift certificates
- 5-tier affiliate system
- Quantity discounting
- Abandoned/live cart section — view cart contacts in real time
- Dynamically generated static HTML page creation and product and category index
- Google sitemap generator (/google_sitemap.asp)
- Built-in email marketing system
- Phone order system with sales rep tracking
- Free shipping option
- Gift wrapping and gift notes
- Customizable checkout fields
- Store search term review
* only available on Gold plans and above
design
Improved language settings – your entire site can be in any language
- Free customizable, ready-to-use templates
- Ability to create unlimited content pages
- "Design gallery" access — change the look of your site in just a few clicks
- Full HTML and CSS access for fully customized web design
- Ability to use category and subcategory graphics on category pages
- Display products in rows, grids or lists
- Ability to embed the store right into your existing web pages
- Link your "add to cart" buttons from your current website to Volusion’s shopping cart software
- Use any web page editor software to create custom designs for your store
- Advanced color selection with website colors and color map
- Preview design templates before they are published
- Easy to change image gallery
- Simplified graphics upload process
- Link your "add to cart" buttons from your current website to Volusion’s shopping cart software
Shipping Features
Pick Ticket — Specify the location of a product within a warehouse (aisle, bin, etc.)
- Integrated with all major shipping companies
- Automated feeds for live shipping rates
- Downloadable product sales (software, mp3s, pdfs, etc.) capability
- Batch order printing capabilities
- Live package tracking
- Unlimited shipping calculation types
- Additional shipping weight calculation (shipping and handling)
- Shipping confirmation via automated email
- Support for shipping from multiple warehouses
- Quick "estimated shipping" calculation
- Print USPS, DHL WorldWide and FedEx labels directly from your own admin
- Live rates with Canada Post
- Dimensional shipping support for UPS
Payment Collection
- Accept debit and credit cards, gift cards, checks, PayPal and Google Checkout with ease
- Integrates with existing or new merchant accounts
- Tax calculation based on customer's location
- Integrated currency conversion
- Payment processing at time of sale or during order fulfillment
- Supports recurring payments
- Supports automated promotional pricing
- Ability to specify tax-exempt customers or products
- CVV2 (Security Code) support
- Configurable currency symbol
- Support for additional international PayPal currencies
- Supports Google Checkout UK
Security
- PCI/CISP certified
- Premium hosting
- Integrated IP blocking security feature
- SSL Encryption
- Multiple administrator login
- Determine which administrative sections are accessible
- "Members only" website capabilities
- Administration area access history
- Shopping cart features automatic "crash protection"
- Displays last four digits of credit card numbers only
- CAPTCHA-type image validation support for all form submissions
Excellent Support
- Free 24x7 live telephone technical support
- Available via phone, email or Volusion Live Chat
- All support based in-house and in the USA
- Complete documentation within the administration area
- Online manual, training videos, helpful tutorials and support knowledge base
Integrations
- Stone Edge Order Manager Integration
- Endicia/Dazzle Integration
- Pitney Bowes Integration
- Direct QuickBooks Integration
- Receive XML Datasets
* XML and access to the API, which also includes Endicia, StoneEdge and Pitney Bowes are only available on Gold plans and above
hosting
The Hands Off Approach to Reliable Technology
Focus on your business without worrying about the technology that runs it. Volusion Premium Hosting takes care of the entire technical planning and setup process from software installation, email hosting, business continuity planning and disaster recovery. Let our world class IT team manage your store’s technology so you can focus on what’s important to you – your business!
- PCI/CISP certified by Visa
- 100% redundancy of all hardware, systems, applications and data
- Dedicated network operations center for 24-hour network and systems monitoring
- Included hosted email with multiple email accounts
- 128-bit SSL security with full HTTPS support
- VMware high-availability 64-bit clusters
- Powerful HP Blade Servers with 3.0GHz Quad Core Intel Xeon 64-Bit Processers and 32GB RAM
- Guaranteed 99.99% uptime SLA
- Complete technology installation and management
- Three levels of continuous daily data backups including offsite storage
- Complete disaster and business continuity planning
- Webmail, POP and IMAP email access
- Proactive hacker security
- Multiple industry leading SANs (Storage Area Networks) by Compellent
- Stringent information security, privacy and change management procedures
Live Update
- Free software upgrades for enhanced functionality and new features
- Easy one-click software upgrades without data loss
- All existing data kept intact when upgrading