1. Quick Start Guide
2. Knowledge Base
3. Installation
4. Using the Admin Area
5. Payment Collection
6. Shipping Calculation
7. Tax Calculation
8. Categories & Subcategories
9. Products & Inventory
10. Products Options
11. Vendors & Drop- Shipping
12. Placing Orders
13. Processing Orders
14. Configuration Variables
15. Text/Article Management
16. Newsletters
17. Discounts & Coupons
18. Gift Certificates & Store Credit
19. Affiliate System
20. Search Engine Optimization
21. B2B/Members-Only Site
22. Customizing Your Store
23. Analytics & Reporting
24. Importing/Exporting
25. Using the WYSIWYG
26. Quickedit Toolbar
27. Installing Live Chat
28. Security
29. Updates & Upgrades
30. Hosting & Email

Vendor Management

Adding Vendors:
Click "View / Manage Vendors" from the home page of your admin area.

Each of your vendors should be listed in this "Vendors" table, which provides the complete details of the vendors, including all the necessary information to generate Purchase Orders when needed. So just click the "ADD" tab at the top of this page to begin adding your vendors. Most of the information you'll be asked to fill out in this table is information which is going to be displayed on the PO's that you generate.

One important setting is the "Vendor_PO_Template" should be set to "po.asp". You may create custom templates for each vendor, but by default this one will work.

Setting up Vendor Rules:
The "Vendor Rules" table is what ties your products to various vendor. It is flexible enough to even support multiple vendors supplying a single product.



At the bottom of the EDIT product screen you'll see a section titled "Vendor Rules". This needs to be filled in to specify which vendor(s) are associated with this product.

  (a) In the "VendorID" field type the VendorID for the vendor.
(b) In the "VendorPartNo" field type the Part Number of this product as required by your Vendor. Often this is the same as your "ProductCode".
(c) In the "MinQty" field type in 1, and leave the "MaxQty" field blank.
(d) In the "Price" field type in the price you pay your vendor for this product.
(e) Hit the "Save Changes" button right below these fields.

NOTE: You may setup multiple Vendor Rules based on Quantity using the "MinQty" and "MaxQty" fields. For example you may pay $50.00 for something is you buy just one, but if you buy 5-10 you get them for $45.00 each, and 10 or more you get them for $40.00 each. Furthermore, you may have multiple vendors that can supply this product, and you may be able to get it cheaper from one vendor if you buy 1, but you might get it cheaper for another vendor if you buy 5 or more.

 
Purchase Orders

Generating POs :
Purchase Orders can be generated in the following ways:
1) Through Automatic Drop-Shipping (as described below).
2) Through the "Low Inventory" tab at the top of the "View All Products" page.
3) Manually creating POs from the "View All Purchase Orders" page and then clicking the "ADD" tab.

How to use the "Low Inventory" and "Queued for PO" tabs:
To use these tabs, go to the "View All Products" page, and you'll see these tabs on the top-right of this screen. The purpose of these tabs is for your purchasing department to be able to quickly order inventory for products that are running low on stock. The following fields of the Products table must be filled in:
(a)
StockLowQtyAlarm - If the StockStatus of this product goes below this "StockLowQtyAlarm" number, this product will show up on the "Low Inventory" tab.
(b) StockReOrderQty - This number specifies how many (quantity) you'd like to order of this product each time it runs low.

So if the above fields are filled in, along with the "Vendor Rules" as always, this product will show up on the "Low Inventory" tab when it's running low on stock. From the "Low Inventory" tab you'll want to show the "AddToPO_Now" field. If you check this box, the product will be moved to the "Queued for PO" tab.

Once the product is moved to the "Queued for PO" tab you'll be able to cross-reference more data including the vendors and costs for each product, and you'll be able to adjust which vendors you'd like to use this time, or just leave everything according to the Vendor Rules, which will choose the cheapest vendor for the Quantity you're ordering. If you'd like to choose a different vendor to order from this time, what you'll want to do is click to edit the product, then scroll down to the "Vendor Rules" section of the edit product page, and fill in the "Deactive Until" field of the VendorRules record that you do not want to use this time. The "Deactivate Until" field holds a date value, such as "10/22/04".

When you're ready to build / send the purchase orders, just click the "Generate All Purchase Orders" button on this page.

Sending POs:
When sending purchase orders, you have the following options for sending the purchase order to the vendor:

SendVia Description
e-mail E-mails the PO to the specified vendor's e-mail address.
fax Faxes the PO to the specified vendor's fax number.
NOTE: You must signup for an account with ClickFaxPro to use this feature. This will allow us to send the PO e-mail to the ClickFaxPro system, which will instantly send the PO to the vendor's fax machine. The e-mail address that you register with ClickFaxPro must be your "Config_EmailAddress_Billing" (Billing E-mail Address). Click the following link to signup for an account: http://www.clickfaxpro.com
none Allows you to print the PO so that you may send it manually.

Receiving POs:

Once you get the inventory from your vendor, you'll want to receive the PO by clicking on the "Inventory: Shipping & Receiving" link from the home page of your admin area and follow these steps:
1) From the first dropdown menu choose "PO#", and in the field next to it type in the PO number such as "1089" and then click the "Prepare" button.
2) Now you should see all of the items listed that were ordered through this PO. As you count the tangible inventory to verify that you received the complete quantity of everything that you orderred, you'll want to fill in the "Quantiy Received" boxes on this page, and then hit the "Save Changes" button.
3) Since 90% of the time your vendor's never tell you the actual shipping cost until this point, now is the time you can input the "Shipping Cost" in the field right above the "Distribute" button in the lower right corner of this screen. For example if you enter "$59.91" for the shipping cost and press the "Distribute" button, what happens is it will distribute that $59.91 evenly throughout the items on the order based on the weight of each product. After clicking this "Distribute" button you can then easily adjust any items shipping cost as you see fit. The reason for this distribution of shipping charges per item is to help you run more accurate Cost / Profit reports to get the TRUE cost of your goods. For example you might be paying $5.00 for an item and selling it for $12.00 and assuming you're profiting $7.00 per sale, however the item might be costing you $10.00 after shipping it to your warehouse because of its size & weight, therefore with this data you can now find out the true Cost / Profit on your inventory.

Customizing POs
Purchase Orders templates can be customized for each vendor:
1) Go to "View / Manage Vendors" from the home page of your admin area.
2) Click the "VendorID" of the individual vendor you wish to customize.
3) You'll see a field called "Vendor_PO_Template" which by default is set to "po.asp". This is a file located in the following directory of your website "/wwwroot/admin/emails/po.asp". You can edit this file by logging in via FTP, or you can use the LiveEdit feature by simply clicking the pencil icon on this page. This pencil icon will let you edit the existing "po.asp" template, however in order to create NEW templates you'll have to do that via FTP. So basically you'll need to do the following to create a NEW template:
  (a) Login via FTP, and navigate to the following directory: "/wwwroot/admin/emails/"
(b) Duplicate the "po.asp" file. You can call the duplicated file anything, such as "VendorABC.asp".
(c) Now open up this new file "VendorABC.asp" and edit it anyway you'd like. It's mostly HTML along with some variables that are in the form of "$(variable)".


 
Automatic Drop-Shipping

How to setup a product for automatic drop-shipping:

1) Go to "View All Products" then click to edit one of your existing products.
2) You must fill in the "Vendor Rules" for each of your products as specified above.
3) Next verify that the following fields of this product are set as follows:
  (a) The "Stock Status" field must be set to 0. As this product is orderred, the stock status will go to "-1", "-2", etc. which is fine.
(b) The "AutoDropShip" checkbox must be checked.


In this Drop-Shipping scenario, POs are sent as soon as payment is received for the order. In most scenarios you'll want to only "authorize" payment first, which sends the PO, and then when your vendor says "ok, it's shipped", then you can "capture" the payment. If you "authorize + capture" at the same time, that's fine too. POs are sent automatically only the first time payment is authorized / captured and POs will never be sent twice.

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