Update Your Store
1) First check what version you're currently running. This is displayed on the home page of your admin are at the very top. For example "2.00.00".
2) Next, from the home page of your admin area, click "Update Your Store".
3) Compare the version you are using with the "Newest Available
Version" displayed on this page. If you are using an older version, go ahead and choose your preferred
method of getting the update...
| Update Method |
Description |
| LIVE-AUTO UPDATE |
This method uses your FTP account information to automatically
transfer the updated files directly to your web server. |
| MANUAL UPDATE |
This method allows you to simply download the updated files
as a ZIP file, and then you can manually upload the files to
your web server. |
4) Follow the instructions for your chosen update method.
After installing most updates, you will need to do a "Database
Upgrade" on your store:
1) Your store will be automatically "closed for maintenance"
when you transfer the updated files to your server.
2) Go to the home page of your admin area and click your browser's
"refresh" button.
3) At the top of this page you should see a box saying "Your
store is currently closed, CLICK HERE to upgrade your database".
Go ahead and click that link.
4) On the next page, click "Yes, upgrade my database now". The upgrade could take just a few minutes or it could take a few hours, depending on how long it's been since you've last updated your store, how much data is in your database, and how many changes were made in the version you downloaded.
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Closing Your Store For Maintenance
| 1) Click "Maintenance Tools" from the home page of your admin area
2) Then click on the "Close My Store" button.
This allows you to temporarily close your store, which posts a message
on all pages of your website that says:
| Thank you for visiting.
We are currently performing scheduled maintenance and updates
on the website. We will be back online
to serve you within 15 minutes to an
hour.
Thank you for your patience! |
From this same page you may click the "Open Store" button
to re-open your store.
How to Increment OrderIDs, PO numbers, RMA numbers, and CustomerIDs:
When you first go live with your store, you'll want to increment your OrderIDs and CustomerIDs to begin at around 1000 or higher, since by default all ID numbers begin at 1. If your first few customers place an order and receive OrderID # 2 for example, they may get suspicious and concerned about being only the 2nd customer. Furthermore, if you're moving from another shopping cart system, you'll want to begin OrderIDs about where they left off from the old shopping cart.
1) From the home page of the admin area click "Maintenance Tools".
2) Click the "Close my Store".
3) You'll now see some additional links on this page, including "Auto-Increment current OrderID numbers". Click this link.
4) Now from this page you'll be able to increment the 4 table IDs mentioned. Please remember that you cannot go back. Once you increment up to a certain number there is no way to go back down.
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Upgrading your store database to SQL Server
1) Click "Close your store for maintenance"
from the home page of your admin area.
2) On this next page, click the "Close Store" button. You should now see a "Maintenance Toolbox".
3) Click the link "How to upgrade from MSAccess to SQL Server database".
4) Follow the instructions on this page.
This upgrade will keep all your existing data from your MSAccess database,
and copy it into your SQL database.
It is important to follow the instructions on the above mentioned page, which basically describes how to use the Microsoft Access Upsize Wizard tool to upsize to create and populate the SQL Database. This is the only upsize method that is supported. Please note that using the SQL Server Enterprise Manager Import tools are NOT supported due to the differences in the way it attempts to upsize the data, it would cause errors when attempting to run your store.
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