1. Quick Start Guide
2. Knowledge Base
3. Installation
4. Using the Admin Area
5. Payment Collection
6. Shipping Calculation
7. Tax Calculation
8. Categories & Subcategories
9. Products & Inventory
10. Products Options
11. Vendors & Drop- Shipping
12. Placing Orders
13. Processing Orders
14. Configuration Variables
15. Text/Article Management
16. Newsletters
17. Discounts & Coupons
18. Gift Certificates & Store Credit
19. Affiliate System
20. Search Engine Optimization
21. B2B/Members-Only Site
22. Customizing Your Store
23. Analytics & Reporting
24. Importing/Exporting
25. Using the WYSIWYG
26. Quickedit Toolbar
27. Installing Live Chat
28. Security
29. Updates & Upgrades
30. Hosting & Email
Payment Methods

Go to the home page of your admin area and click on "Edit Avail. Payment Methods".

The "Payment Methods" table contains all of the available payment methods you currently accept. You may configure the current list of payment methods by clicking the payments "PaymentMethod Active" checkbox to enable the payment methodor by leaving it blank to disable it. DO NOT DELETE PAYMENT METHODS. If you delete an existing payment method, you will NOT be able to re-enter it.




You may add additional payment methods if needed. The payment methods will be listed in the dropdown menu on the "Payment Collection" page during customer checkout. There are currently three payment methods types, which trigger form fields to appear during the checkout process:

1. Credit Card - Triggers (1) Credit Card Number, (2) Expiration Date, (3) Name on Card, (4) CVV2
2. Electronic Check - Triggers (1) Checking Account Type, (2) Check Number, (3) Routing Number, (4) Account Number, (5) MICR
3. Purchase Order Number - Triggers (1) Purchase Order Number

The following configuration variables also allow for flexibility on the above form fields:

Config Variable Description + Example Value
Enable_Payments_CVV2 Enable collection of "CVV2" (Credit Card Security Code)
Y
EnableCreditCardValidation Enable validation of credit card numbers. Tests for valid number sequence, does not send to gateway for funds verification.
Y
Enable_Payments_CheckingAccountType Enable collection of "Checking Account Type".
Y
Enable_Payments_CheckNumber Enable collection of "Check Number".
Y
Enable_Payments_MICR Enable collection of "MICR" from electronic checks.
Y

The following Payment Method Types require that you edit an associated article:

For example, if you enable the "Check By Mail" payment method. You'll neet to:

1) From the home page of your admin area, click "Manage Articles & Text".
2) Scroll down to the appropriate section of the page, according to the chart below.

PaymentMethodType Article
WebPage
Article
SpotKey
Cash OrderFinished.asp Cash_Instructions
Check by Mail OrderFinished.asp CheckByMail_Instructions
Money Order OrderFinished.asp MoneyOrder_Instructions
PayPal OrderFinished.asp PayPal_Instructions
Purchase Order Number OrderFinished.asp PurchaseOrder_Instructions
Wire Transfer OrderFinished.asp WireTransfer_Instructions

Very Helpful Hint: When searching this long page for an article, always press CTRL+F on your keyboard (or in your browser go to EDIT > FIND) which will popup the find dialog box. This let's you search the page and QUICKLY find anything you're looking for. For example in this case you happen to know the SpotKey according to the chart above, so type in "CheckByMail_Instructions" for example and press the "Find Next" button. It will take you down to the appropriate section of the page, and you can continue clicking the "Find Next" button to find multiple occurances of text on the page. This functionality is actually a feature of your browser, not the software. Therefore you can use this on any page of any website.

If you're looking for an article where you do not know the SpotKey, you can always search for any word that you happend to know currently exists in the article. For example if you see a paragraph on your website frontend that you want to change, and not sure where to go to change it, try going to this "Manage Articles & Text" page of your admin area, and use this "FIND" dialog box to search for a word. For example, let's saythe paragraph you see on your frontend is:

"As soon as your order ships, we will notify you via e-mail. You can also track your packages, review your orders, print invoices, and more..."

So if you see the above example paragraph on your website, choose a word or phrase that is somewhat unique. So in the above example you could choose the phrase "order ships" as an example. So if you go to the "Manage Articles & Text" page and type "order ships" into the find dialog box, you'll quickly find the article you're looking to edit.



 
PayPal

To enable PayPal as an available payment option for your customers:

1. Establish a new PayPal account using this link (It's FREE!):
    https://www.paypal.com/mrb/pal=RLBPZS2DJBXTC
2. Click "Edit Available Payment Methods" from the home page of your administration area.
3. Click to edit the PayPal payment method by clicking on the left side "Payment Method ID" next to the PayPal record.
4. Enter your PayPal e-mail address in the "SpecialValue1" field.
5. Make sure "Active" field is checked to enable it, then click "Save Changes".

Make sure that the shipping code included in your Buy Now Button
overrides your Profile Shipping Calculation settings:
- Go to PayPal.com and login to your "My Account" page.
- You should not be on the "My Account" tab, so click on "Profile" in the above menu.
- Go to the "Shipping Calculations" page in your Profile.
- Click the "Click here to allow transaction-based shipping values to
override the profile shipping settings listed above "(if profile settings
are enabled)" checkbox.
- Click Save.

NOTE:
PayPal is different than a normal merchant account in the fact that the customer is sent to PayPal's website to make his/her payment, whereas with a merchant account the customer never leaves your website to submit payment.

 
Setting Up Your Merchant Account & Gateway

Your store communicates with a payment gateway, such as "Authorize.net" for example, and the gateway communicates with your merchant account bank. Therefore your store software only needs to know the connection settings for your gateway.

From the home page of your admin area, click on "View/Edit QuickSetup page". On this page, scroll down to the "Payment" section where you may:
1) Choose your gateway name from the dropdown menu.
2) Click the "instructions" link next to this dropdown menu. An instructions window will pop up with a chart that shows what specific IDs and passwords are needed for your specific gateway. You'll need to reference this chart to find out what to type into the following steps.
3) Fill in the "Credit Card Gateway Login (1)".
4) Fill in the "Credit Card Gateway Login (2)" (if required for your gateway).
5) Fill in the "Credit Card Gateway Password" (if required for your gateway).




TESTING YOUR GATEWAY:
Next you'll want to test your settings to ensure the configuration is working. To do this, follow these steps:

1) We recommend that you first contact your gateway to ensure your account is NOT in test mode.
2) From the home page of your admin area click, on "View/Edit QuickSetup page" and set the "Authorization Mode" to the setting titled "I'll do everything at shipping". This way the credit card will not be charged until you click the "receive" payment button in the admin area after the order has been placed.
3) Next you'll want to go to your store's front end and place a test order on your website for the cheapest product you sell - a $1.00 product would be great.
4) During checkout, we recommend using a real credit card.
5) After placing the order, login to your admin area and click "Review/Process Orders", then click on the OrderID of the order you just placed.
6) Now look in the green colored "Payment Log" section of this page, and click on the "Receive" button to attempt to charge the credit card. If the charge goes through successfully, it will show in the Payment Log here as "DEBIT" with all of the related transaction numbers. If the charge does NOT go through, it will show in the Payment Log as "DECLINED", which means you did not receive any funds from the card. When a card is declined, you'll see the complete details of why it was declined with an error message displayed at the top of the page.
7) If you get an error message at this point, you should double-check the gateway settings you inputted on the "QuickSetup" page. If you need assistance from our support department at this point, please COPY THE COMPLETE ERROR DETAILS that are shown when you try to charge the credit card, and send those details in an e-mail to our support department for assistance.

ECHECKS:
You'll also notice some fields on this QuickSetup page for an "eCheck" gateway, which is only valid if you've signed up for electronic check acceptance with your merchant service. This is always a separate service. "eCheck" gateways allow you to accept check information online and receive funds online without requiring the customer to mail you the check for deposit.


LINKPOINT GATEWAY SPECIFIC VARIABLES:

If you're using the LinkPoint gateway, there are some additional configuration variables to check.

Config Variable Description + Example Value
NOTE: All configuration variables are preceded with "Config_", although for space-saving purposes, they've been omitted from the display below.
Credit Card Gateway
PaymentGateway_CreditCards_LinkPoint_Host LinkPoint Host - The http address of the linkpoint servers.
 
PaymentGateway_CreditCards_LinkPoint_KeyFile LinkPoint KeyFile - If you've installed your PEM file in "C:\LinkPoint\123456.pem" (where 123456 is your storeID), then you may leave this variable blank.
 
PaymentGateway_CreditCards_LinkPoint_KeyPath LinkPoint KeyPath - If you've installed your PEM file in "C:\LinkPoint\123456.pem" (where 123456 is your storeID), then you may leave this variable blank.
123456
PaymentGateway_CreditCards_LinkPoint_Port LinkPoint Port (provided in your welcome e-mail from LinkPoint).
 
Electronic Check Gateway
PaymentGateway_Checks_LinkPoint_Host LinkPoint Host
 
PaymentGateway_Checks_LinkPoint_KeyFile LinkPoint KeyFile - If you've installed your PEM file in "C:\LinkPoint\123456.pem" (where 123456 is your storeID), then you may leave this variable blank.
 
PaymentGateway_Checks_LinkPoint_KeyPath LinkPoint KeyPath - If you've installed your PEM file in "C:\LinkPoint\123456.pem" (where 123456 is your storeID), then you may leave this variable blank.
123456
PaymentGateway_Checks_LinkPoint_Port LinkPoint Port (provided in your welcome e-mail from LinkPoint).
 
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