1. Quick Start Guide
2. Knowledge Base
3. Installation
4. Using the Admin Area
5. Payment Collection
6. Shipping Calculation
7. Tax Calculation
8. Categories & Subcategories
9. Products & Inventory
10. Products Options
11. Vendors & Drop- Shipping
12. Placing Orders
13. Processing Orders
14. Configuration Variables
15. Text/Article Management
16. Newsletters
17. Discounts & Coupons
18. Gift Certificates & Store Credit
19. Affiliate System
20. Search Engine Optimization
21. B2B/Members-Only Site
22. Customizing Your Store
23. Analytics & Reporting
24. Importing/Exporting
25. Using the WYSIWYG
26. Quickedit Toolbar
27. Installing Live Chat
28. Security
29. Updates & Upgrades
30. Hosting & Email

Article Management

Click "Webmaster->Website Text " from the menu in the dashboard.

Almost all of the text on your website is contained within the "Articles" table, and can be modified with ease. The article system is currently divided into the following 2 tabs:


NOTE: The "Other" tab is a feature of v2.00.01 beta, and used to be titled "MailingList" which is no longer used.

PageText: A collection of articles throughout your website pages. All of the articles you see on this tab are used in key positions of the store. The "WebPage" column shows you which page the article appears on. And the "SpotKey" column describes where on the page the article is shown. You cannot make up your own article pages names or spotkeys; these are pre-existing naming patterns assigned by the developers. You should only edit the "Article Body" field, which is the actual text paragraph displayed on the page.
Other: Any other articles you might want to have. None of these articles will show up on your store unless you direclty link to them. You can view ANY article on your website by visiting "articles.asp?id=123" where 123 is the ArticleID. Therefore you can have unlimited pages on your website by utilizing this article system. Please note that the same idea applies to categories... you can have unlimited categories and use them as way to create unlimited pages within your site. For organizational purposes it is often best to use Categories / Sub-Categories for any custom text or html pages you'd like to add to your site. You can also link directly to categories by visiting "searchresults.asp?cat=123" where 123 is the CategoryID. Please see the section of this manual related to categories / subcategories for more information.
Help: All of the articles which make up your Customer Help section. By default your "HELP" section on the customer-side contains many questions and answers to help them shop on your website. You'll want to edit these generic questions and answers to better apply to your specific business information & policies.

Articles are also organized into categories, as defined in the "Article Categories" table. You'll notice this clearly on the "PageText" tab, where you'll see this page divided up by various headings as you scroll down.




How to locate the appropriate article:
When searching this long page for an article, always press CTRL+F on your keyboard (or in your browser go to EDIT > FIND) which will popup the find dialog box. This let's you search the page and QUICKLY find anything you're looking for. For example, if you know the web page that you've seen text on, type in the name such as "OrderFinished.asp" for example and press the "Find Next" button. It will take you down to the appropriate section of the page, and you can continue clicking the "Find Next" button to find multiple occurrences of text on the page. This functionality is actually a feature of your browser, not the software. Therefore you can use this on any page of any website.

If you're looking for an article you can always search for any word that you happen to know currently exists in the article. For example if you see a paragraph on your website frontend that you want to change, and not sure where to go to change it, try going to this "Manage Articles & Text" page of your admin area, and use this "FIND" dialog box to search for a word. For example, let's say the paragraph you see on your front end is:

"As soon as your order ships, we will notify you via e-mail. You can also track your packages, review your orders, print invoices, and more..."

So if you see the above example paragraph on your website, choose a word or phrase that is somewhat unique. So in the above example you could choose the phrase "order ships" as an example. So if you go to the "Manage Articles & Text" page and type "order ships" into the find dialog box, you'll quickly find the article you're looking to edit.

How to edit an article:

To edit an article, simply click on the very left side of the appropriate article. You'll see your mouse cursor change to a "hand" icon rather than an arrow icon.

How to link directly to an article:

The syntax for linking to any article directly is:

/articles.asp?id=123

... where 123 is the ArticleID. A complete HTML example of a hyperlink would be:

<a href="/articles.asp?id=123">Your Link Here</a>

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