Volusion vs. Bigcommerce

See why Volusion merchants are more successful than Bigcommerce's

99% Uptime Guarantee

“…I’m starting to sadly get accustomed to having my site down several times a week at this point… Can someone please tell me why, at least certain servers have outages several times a week? Some weeks my site goes out several times a day. It’s crazy...”
-Bigcommerce Customer

Currently, Bigcommerce offers no uptime guarantee. Where is the trust?

We’ve invested millions of dollars to ensure our hosting infrastructure goes above and beyond what the average provider has to offer.

Not only does downtime lead to a loss of sales, but your online business will lose credibility with your customers. That’s why Volusion guarantees 99.9% uptime.

Unlike Bigcommerce, we make uptime a priority to instill confidence in you, your customers, and ultimately, your sales.

Unlimited 24/7 Support

“Bigcommerce’s website advertises features that their service promises to provide. None worked, literally none. No support was given. No tech support tickets were ever followed up on. When pressed, they ignored the problems until we CC’d management and only then told us to code it ourselves.”
- Bigcommerce Customer

Volusion's support is available any time - even after normal business hours and during peak shopping times such as evenings, weekends and holidays.

Based 100% in Austin, Texas, you can count on Volusion’s dedicated account managers and over 450 ecommerce experts to keep your online store open for business.

All-In-One Ecommerce Solution

“I've lost a ton of money today from extremely angry customers wanting to know why my site is running slow, why the checkout isn't working correctly, and why the search function in my shop isn't working.”
- Bigcommerce Customer

Volusion offers a complete ecommerce solution to quickly set up your business and start selling. Our features and integrations are built-in to your plan without add-on costs, saving you hundreds or more dollars every month.

With Volusion, you don’t have to pay extra for key features like these and many more:

  • SEO Management
  • Abandoned Carts
  • Automatic Tax Rates
  • Facebook Store

View our store plans to see a full list of everything included with Volusion.

Switching from Bigcommerce?

Learn how easy it is to migrate your Bigcommerce store

Whether you've outgrown your current platform, are dissatisfied with customer service or need more control over your online business, we make it easy to switch to Volusion with our import/export tools, integrations and 24x7 support.

Call us at 1-888-750-3936 for an exclusive offer to jumpstart your migration.