Products

Provide immediate support

Our Live Chat software lets you instantly answer customers' questions

One of the biggest differences between shopping online and in a retail store is the lack of support while you're browsing. Thanks to our award-winning Live Chat software, you can immediately answer customer questions online. This additional boost of support instills confidence in shoppers and helps increase conversions.

We offer two versions for you to choose from – our free, Basic Live Chat and our paid, Premium Live Chat. Take a look at your options below and check out our FAQs for further support.



 Live Chat Software
Basic Live Chat
Download Now
Premium Live Chat
Add to cart
Monthly price
FREE
$29.95/operator
Number of operators
Only One
Unlimited
Number of departments
Only One
Unlimited
Number of concurrent chats
Only Five
Unlimited
Alerts for new chat requests
 
 
"Other person is typing" indicator
 
 
Tabbed windows for multiple chats
 
 
Online/offline status message
 
 
Customers can email when you're offline
 
 
Customizable chat icons
 
 
Free technical support
 
 
Real-time traffic monitor
 
 
Proactively prompt customers to chat
 
 
Pre-written responses for quicker chats
 
 
Chat history to track previous conversations
 
 
Volusion branding below Click-To-Chat Icon
 
 
Internal chats between operators
 
 
Ability to view and assist other operators
 
 
Transfer chats between operators
 
 
 
Basic Live Chat
Download Now
Premium Live Chat
Add to cart


To help you get started, we've provided some chat icons for your use. Simply save the image file to your computer.

Live Chat Software