Available on Gold plans and above
What capabilities will I receive with the new Amazon Integration?
This integration gives you the ability to manage your Volusion store and your Amazon orders without having to log in to multiple sites. Your Volusion store forms the central point from where you manage orders, product listings, shipping communications and inventory for your Amazon stores. From your Volusion store, you can publish your Amazon product catalog and receive orders back from Amazon.
Am I able to use the Amazon integration with my existing Volusion store?
If you're on a Gold, Platinum or Custom plan, you'll have access to the Amazon integration. Mini, Bronze and Silver customers will need to upgrade to Gold, Platinum or Custom plans to use this feature. For information on how to set up your existing Volusion store see our Amazon Integration support page
Do I need to have an Amazon account to use this feature?
Yes, you need to have an Amazon Professional Seller account in order to sell on Amazon. If you don't have an existing Amazon Professional Seller account, you'll need to contact Amazon directly.
When will I be able to use the Amazon integration functionality?
The Amazon integration functionality will be available to new Gold, Platinum and Custom stores on July 29, 2013. The integration will be rolled out to our existing merchants over the coming weeks. We're currently undergoing an early release program with a subset of Volusion merchants to ensure that our Amazon integration delivers an exceptional experience for both you and your customers. We'll keep you posted via email, admin notification and social media when everything is ready.
Does it cost extra from Volusion to use the Amazon integration?
Absolutely not. We're providing this exciting new feature completely free of charge to all Gold, Platinum and Custom plans on the V13 platform of our software. If you're on a previous version, you'll need to upgrade to V13. Read about V13 to learn more about upgrading to the new platform. You'll also need to have an Amazon Professional Seller account, so please check with Amazon for any additional pricing information from their side.
How do I deactivate or cancel my Amazon account?
Please note that you'll need to contact Amazon to deactivate your Amazon account. Deactivating your Amazon integration from your Volusion store does not cancel your Amazon account. Your Amazon account can only be cancelled by Amazon, so you need to contact them directly.